Brand Certified
McDonald's
3.4(2244 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5816 Franklin St, Michigan City, IN
46360, United States
Certified by McDonald's • Mar 01, 2026
(219) 878-2642
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
2,244 reviews
5 stars
734
4 stars
478
3 stars
425
2 stars
195
1 star
412
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Order Accuracy
Many customers reported receiving incorrect orders or missing items, leading to frustration.
Cleanliness
Some customers noted that the restaurant was dirty and unsanitary, impacting their overall experience.
Operational Issues
Frequent complaints about the location not being open 24 hours as advertised, along with issues with the ordering system.
Food Quality
Several reviews mentioned poorly prepared food, including cold items and incorrect orders.
- SMScott Miller3 days ago2.0Disappointed with this trip. Not very busy at lunch time, but managed to not give me my fries with 2 of my meals. Caught that before I left and they didn't seem to care. That location is usually really good. Hopefully it was just a one time thing.
- JMJenelle MichalskiFeb 24, 20261.0Out of the 10 times I’ve been here, I’d say 6 times I’ve received the wrong order. On top of that, I was charged for someone else’s order on top of my own order. How does that happen??
- TTTheresaFeb 22, 20261.0I just came here at 2:20 a.m. on 02/22/26 after leaving the hospital to grab a bite on the way home and I wish I hadn't. The black lady working the second window was rude. Never acknowledged us just too busy yelling to the back that they gone have to get a new card machine or some type of machine as she took the my payment card and handed it back with no receipt. We sat there for a few minutes so I'm thinking that the food was going to be fresh but it wasn't. The fries were cold with way too much salt. I ordered a triple cheese and got a double cheese. It also was not hot and fresh. I should have taken a picture of the receipt and food like I normally do. I won't be giving my money to this location ever again.
- SCSamantha CrooksFeb 20, 20265.0V provided the best service we’ve received in any restaurant in years. 5-star service.
- JTJonell TejadaFeb 17, 20261.0Their system is always”down “, or the machine is broken. It’s always some excuse at this location. And undercooked food. Absolutely worse location in northern Indiana
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Michigan City, IN?
McDonald's in Michigan City is open 24 hours every day of the week.
What are the delivery hours for this McDonald's location?
Delivery is available mostly from 5:00 AM to midnight Monday through Wednesday and Sunday, while on Thursday it is until 11:59 AM, and on Friday and Saturday delivery is available 24 hours.
Does this McDonald's location have a drive-thru service?
Yes, the McDonald's at 5816 Franklin St has a drive-thru open 24/7 every day of the week.
What types of payment does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any services available for contactless ordering or delivery?
Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order food online from this McDonald's?
You can order online through their delivery URL and via the McDonald’s app available on the Apple App Store and Google Play Store.
What nearby hotels can I consider if visiting this McDonald's location?
Nearby hotels include Ramada, Ramada by Wyndham Michigan City, Clarion Inn, Michigan City Inn, Super 8, Comfort Inn & Suites, and Red Roof Inn.
Are there other fast food or casual dining options close to this McDonald's?
Yes, nearby dining options include Denny's, Crawford's Pub and Eatery, Texas Corral, Steak 'n Shake, Chick-fil-A, and Panera Bread.
If I'm visiting McDonald's, are there convenient places for banking or ATMs nearby?
Yes, you can find a BMO Harris Bank ATM, LibertyX Bitcoin ATM, and Centier Bank close to McDonald's.
Does this McDonald's offer any rewards program to earn points during visits?
Yes, McDonald's offers the MyMcDonald's Rewards program where customers can earn points for free food.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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