Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,212 reviews
5 stars
728
4 stars
477
3 stars
422
2 stars
192
1 star
393
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and unprofessional behavior from staff.
Food Quality
Several reviews mentioned poor food quality, including incorrect orders, overcooked items, and unsanitary conditions.
Inconsistent Hours
Many customers expressed frustration over the restaurant's claimed 24-hour service, noting that it often closes early or is unresponsive during late hours.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, highlighting a few positive experiences.
Cleanliness Concerns
Multiple reviews pointed out issues with cleanliness and hygiene in the restaurant.
- QQqlogic481 day ago5.0I was treated very good. I was provided with fast and friendly service.
- JSJoshua Schultz1 day ago1.0This McDonald's is TERRIBLE. Got sausage egg McMuffin and took one bite and threw it in trash. Bun hard as a rock, egg was discolored and disgusting. Save yourself and DO NOT GO HERE
- AAAmanda3 days ago1.0Every time you go through the drive thru, they make you pull into the curbside pick up spots and wait. And wait. And wait. Regardless of what you order - special grill or as ordered straight off the menu. They're measured on speed through the drive thru so forcing customers to pull over just pads their metrics.
- APAndrew PrattNov 2, 20251.0When I got back to the hotel room today, I discovered that a bite had already been taken from the bacon, egg and cheese biscuit after I unwrapped it. This is unsanitary and tacky.
- NNNekaylaOct 31, 20251.0It's crazy how this McDonald's is right by the highway and it's one of the worst McDonald's in Michigan City.I went in to get a chipotle frape and they absolutely made it wrong and would not remake it for me
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Michigan City, IN?
McDonald's in Michigan City is open 24 hours every day of the week.
What are the delivery hours for this McDonald's location?
Delivery is available mostly from 5:00 AM to midnight Monday through Wednesday and Sunday, while on Thursday it is until 11:59 AM, and on Friday and Saturday delivery is available 24 hours.
Does this McDonald's location have a drive-thru service?
Yes, the McDonald's at 5816 Franklin St has a drive-thru open 24/7 every day of the week.
What types of payment does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any services available for contactless ordering or delivery?
Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order food online from this McDonald's?
You can order online through their delivery URL and via the McDonald’s app available on the Apple App Store and Google Play Store.
What nearby hotels can I consider if visiting this McDonald's location?
Nearby hotels include Ramada, Ramada by Wyndham Michigan City, Clarion Inn, Michigan City Inn, Super 8, Comfort Inn & Suites, and Red Roof Inn.
Are there other fast food or casual dining options close to this McDonald's?
Yes, nearby dining options include Denny's, Crawford's Pub and Eatery, Texas Corral, Steak 'n Shake, Chick-fil-A, and Panera Bread.
If I'm visiting McDonald's, are there convenient places for banking or ATMs nearby?
Yes, you can find a BMO Harris Bank ATM, LibertyX Bitcoin ATM, and Centier Bank close to McDonald's.
Does this McDonald's offer any rewards program to earn points during visits?
Yes, McDonald's offers the MyMcDonald's Rewards program where customers can earn points for free food.