Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,874 reviews
5 stars
554
4 stars
343
3 stars
388
2 stars
193
1 star
396
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service they received.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Wait Times
Customers frequently complained about long wait times in both the drive-thru and inside the restaurant, often citing slow service even when the restaurant was not busy.
Food Quality
Several reviews mentioned poor food quality, including cold, burnt, or improperly cooked items, leading to a negative dining experience.
Cleanliness
Multiple customers noted that the facility, including bathrooms, was dirty and unsanitary.
- SSSennasongDec 22, 20251.0This place always pulls you Even if you only order a fry. Slowest rudest people work here. And if you have an issue with your food and take it back in to get fixed they are even more rude about everything. I'm sorry I don't wanna break my teeth on the bun.
- SHSamantha HallmanDec 19, 20251.0Went in to have lunch just now and the guys working the front named Joseph should be fired asap! A little African-American child came in with his mother they ordered and the boy asked for a water cup as I watched Joseph stare this little boy down with an evil look for at least 30 seconds and then asked him. Are you really gonna use it for water? The little boy said yes I am and he literally watched the little boy like a hawk as the little boy did get water. I felt like it was discrimination completely and who are you to question him if he is going to get water you should’ve gave him the water cup and if you witnessed him doing anything else, then you could address it I just found it completely racist And if management sees This, you can go ahead and check the cameras. It happened around 3:30 today. The 19th Of December, I will not be coming back here unless he is fired. I work in customer service and I was just baffled to treat a little boy this way. A lot of people do drink water. A lot of people don’t like to drink pop why would you assume he was going to steal something before he had even touched the machine. Shame on you Joseph
- RMRoman MatheneyDec 12, 20252.0Everything i order a meal they always forget my sauce
- CGCarisa GreenNov 26, 20251.0If i could leave negative stars i would. The girl that took my order told me a meal didn't come as a meal even tho it had a number, like what? Then I sat in the driveway thru line for 20 mins because someone mixed up the orders and was giving people the wrong food. By the time I got my food, the fries were cold as ever and we're just tossed into the bag carelessly. Like how much effort does it really take to work at a not so fast food anymore food joint? Smdh
- AKAllie KringNov 18, 20251.0Staff was rude to door dasher
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's Michigan City location?
McDonald's in Michigan City is open daily from 5:00 AM to midnight, and until 1:00 AM on Fridays and Saturdays.
Does this McDonald's have a drive-thru service and what are its hours?
Yes, it has a drive-thru open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
What services does McDonald's Michigan City offer for pickup and delivery?
They offer curbside pickup, delivery including same-day and no-contact delivery through their website or app.
How can I order McDonald's food online or via mobile apps?
You can order online at their delivery website or use the McDonald's App available on both iOS and Android platforms.
What payment options are available at McDonald's Michigan City?
They accept cash, American Express, Discover, Mastercard, Visa, Apple Pay, and Android Pay.
Where is McDonald's located in Michigan City?
It's located at 3507 Franklin St, Michigan City, IN 46360, USA.
Are there nearby places of interest around McDonald's Michigan City?
Yes, nearby places include Victory Lane Auto Spa (car wash), Drift'IN hobby shop, WANA Pizza restaurant, Biggby Coffee cafe, and Jiffy Lube automotive service among others.
How can I use nearby transit or other services to access McDonald's easily?
Nearby you can find car rental services like Hertz and gas stations such as Shell and Phillips 66 which can be convenient stopovers before visiting McDonald's at 3507 Franklin St.
Are there other dining options near McDonald's in Michigan City?
Yes, you can try WANA Pizza nearby or El Cajete Mexican restaurant for a variety of dining experiences in the area.
What amenities does McDonald's Michigan City provide for customers?
They provide WiFi, mobile offers, mobile ordering, gift cards, and McDelivery services to enhance customer experience.