Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,863 reviews
5 stars
549
4 stars
342
3 stars
387
2 stars
192
1 star
393
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Wait Times
Many customers experienced long wait times in both the drive-thru and inside the restaurant, often exceeding 20 minutes.
Food Quality
Several customers reported receiving cold, stale, or improperly cooked food, leading to dissatisfaction with the overall dining experience.
Cleanliness
The cleanliness of the facility, including bathrooms, was frequently criticized, with reports of dirty conditions and unkempt areas.
Order Accuracy
Multiple reviews mentioned incorrect orders being served, contributing to frustration among customers.
- AKAllie Kring6 days ago1.0Staff was rude to door dasher
- BTBrittney TolchOct 27, 20252.0Poor customer service and terrible time management. Took over 30 minutes for a to go order and my food was cold. They were not busy enough to use that as an excuse
- BRBilly RayOct 14, 20251.0I ordered a quarter pounder i waited for a car in front of me about 5 min then they told me to pull up to the door 4 cars received there orders while I was waiting on the worst tasting quarter pounder I have ever eaten i will never eat this trash again they can't be trusted
- ABAlexis BirdsongOct 13, 20251.0Both lanes of the drive thru are open but will only take one lanes orders consistently? The right lane takes orders back to back, but the left lane will legit take one order every few minutes like why even have both open.
- AGA GarciaSep 29, 20253.0Made a purchase through the app and event to the drive thru to retrieve my order. Everything went smoothly. The staff were very nice. The food itself wasn’t as fresh as I’d hope for. Nuggets were old and fries were stale
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's Michigan City location?
McDonald's in Michigan City is open daily from 5:00 AM to midnight, and until 1:00 AM on Fridays and Saturdays.
Does this McDonald's have a drive-thru service and what are its hours?
Yes, it has a drive-thru open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
What services does McDonald's Michigan City offer for pickup and delivery?
They offer curbside pickup, delivery including same-day and no-contact delivery through their website or app.
How can I order McDonald's food online or via mobile apps?
You can order online at their delivery website or use the McDonald's App available on both iOS and Android platforms.
What payment options are available at McDonald's Michigan City?
They accept cash, American Express, Discover, Mastercard, Visa, Apple Pay, and Android Pay.
Where is McDonald's located in Michigan City?
It's located at 3507 Franklin St, Michigan City, IN 46360, USA.
Are there nearby places of interest around McDonald's Michigan City?
Yes, nearby places include Victory Lane Auto Spa (car wash), Drift'IN hobby shop, WANA Pizza restaurant, Biggby Coffee cafe, and Jiffy Lube automotive service among others.
How can I use nearby transit or other services to access McDonald's easily?
Nearby you can find car rental services like Hertz and gas stations such as Shell and Phillips 66 which can be convenient stopovers before visiting McDonald's at 3507 Franklin St.
Are there other dining options near McDonald's in Michigan City?
Yes, you can try WANA Pizza nearby or El Cajete Mexican restaurant for a variety of dining experiences in the area.
What amenities does McDonald's Michigan City provide for customers?
They provide WiFi, mobile offers, mobile ordering, gift cards, and McDelivery services to enhance customer experience.