Jimmy John's

4.2
423 reviews

About

Sandwich Restaurant

Location

Jimmy John's
5340 Franklin St, Michigan City, IN
46360, United States

Hours

Reviews

4.2
423 reviews
5 stars
256
4 stars
81
3 stars
30
2 stars
9
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

Several customers reported issues with the quality and quantity of food, including skimpy portions and incorrect orders.

Service Speed

Many reviews highlighted inconsistent service speed, with some customers experiencing long wait times despite the 'freaky fast' slogan.

Staff Attitude

Customer experiences with staff varied, with some praising friendliness while others reported rudeness and poor customer service.

Cleanliness

The cleanliness of the location received mixed feedback, with some customers noting a clean environment while others mentioned unsanitary conditions.
  • MM
    Marie Ridgeway (Mar)
    2 days ago
    5.0
    What's in there today for the first time?Let them know as allergic to onions and boy, they went way and beyond love this place.Thank you so much
  • DM
    Donna Medina
    3 days ago
    5.0
    Every time I come in here, the atmosphere is always real positive and bubbly and sandwiches are always made to our likings
  • BT
    Bird t
    Sep 22, 2025
    1.0
    Came in over the weekend got the new pizza sandwich i just have to say by far the worst sandwich i ever had disgusting no flavor McDonald's is better please do better that sandwich is horrible again horrible and nasty
  • DA
    D A
    Aug 25, 2025
    1.0
    3 miles away, yet even with door dash or whatever, still won't deliver to my house. I quit ordering Jimmy Johns when they shrunk the delivery distance years ago. Still hasn't changed.
  • JB
    J B
    Aug 22, 2025
    1.0
    Ordered an $8 tuna lettuce wrap and received it with only shredded lettuce and tomato inside the lettuce leaf’s. Took it to counter and was told by a big guy to take it to the sandwich maker who STUCK HIS “gloved” fingers into my sandwich to make a place to put tuna on top instead of remaking it. The tuna is supposed to be on the bottom and lettuce and tomato on top. Couldn’t eat it as was disgusting watching him dig his fingers into the middle of my wrap. They have too many employees and not enough integrity on how to treat people. Never go to Michigan City one again.