Dunkin'

3.7
786 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Michigan City, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5234 Franklin St, Michigan City, IN
46360, United States

Hours

Reviews

3.7
786 reviews
5 stars
394
4 stars
125
3 stars
82
2 stars
44
1 star
141

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several mentioning poor attitudes and lack of professionalism.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including wrong items and preparation mistakes.

Product Quality

Feedback indicated inconsistent quality of food and drinks, with some items being stale or poorly prepared.

Staff Friendliness

While some customers praised specific employees for their friendliness, many others experienced negative interactions with staff.

Cleanliness and Environment

Several reviews mentioned cleanliness issues, including unsanitary conditions and a chaotic atmosphere.
  • DH
    Debbie Huston
    2 days ago
    1.0
    Hashbrowns had weird taste. Sourdough sandwich bacon was not cooked good. Sandwich tasted like oil
  • DD
    Denielle Dowell
    4 days ago
    5.0
    Drive through is fast, efficient, and has friendly staff. Even with several cars ahead of me, the line continually moves within a few minutes.
  • MM
    Meredith McCann
    Nov 6, 2025
    1.0
    Horrible! Every time I order from this location which has only been 3 times it’s always messed up! The coffee is extremely watery and nothing like how it’s supposed to be!
  • EL
    Erik Lawrence
    Nov 2, 2025
    2.0
    I am so sick and tired of dealing with the bad attitudes with Dunkins employees. I had a delivery to pick up. The employee asked me to show him the screen. I did. Then said he couldn't read it. I put it closer. Then he wouldn't hand me the drink bag. Set on giving me a hard time. One other time I went in their and the manager was going off on me about how I went to the wrong Dunkin. Rude ownership, rude employees. I make it a point to not buy from their.
  • BT
    Bird t
    Oct 18, 2025
    1.0
    I remember going to dunkin donuts with my mom in the 90s they had a wall of donuts what you have now sucks i was so disappointed it is embarrassing some people want the the donuts i don't even want to come back you guys had like 6 donuts it was a disgrace bring back the cream filled ,jelly filled

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Michigan City, IN?

Dunkin' in Michigan City, IN is open every day from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' offers both delivery and curbside pickup services.