Dairy Queen Grill & Chill

3.9
820 reviews
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Business Details

2506 Franklin St, Michigan City, IN
46360-4543, United States
(219) 879-9187
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2506 Franklin St, Michigan City, IN
46360-4543, United States

Hours

Reviews

3.9
820 reviews
5 stars
381
4 stars
207
3 stars
103
2 stars
52
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service from staff.

Food Quality

Mixed reviews on food quality; some found it fresh and hot, while others complained about cold, undercooked, or incorrect items.

Cleanliness

Several reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area.

Staff Friendliness

While many customers appreciated the friendly staff, there were also reports of rude behavior from some employees.

Drive-Thru Efficiency

The drive-thru was noted for being busy but generally efficient, with quick service despite long lines.
  • TF
    True Facts
    Sep 26, 2025
    1.0
    Be careful with using a card here. I came into the dining room to order and eatm In the middle of my transaction the cashier said wait the system rebooted. Ask someone one in the office what did you do. It said sale captured on the pin pad. Green check mark. The cashier said no it didnt go through. I looked at my bank account to see if it posted, It post on my account so I have to dispute it with my bank now. Not cool. It makes me upset because we come here alot. Unfortunately the reputation of michigan city with cards, it makes me scared to ever use a card here again. I sat and waited for my friend to eat finally the rude cashier walks out to me 15 minutes later and said give me your card. I said no way after former restaurants in the area have stolen numbers from cards. It made me feel way to uncomfortable to give her my card
  • VN
    Victoria Nelson
    Sep 17, 2025
    5.0
    Friendly staff. Loved my blizzard.
  • PP
    Peter
    Sep 12, 2025
    1.0
    Can't say I'd recommend eating here. I was going to, then I used the restroom. Kind of hard for employees to wash their hands before returning to work if the soap dispenser is broken and looks like it has been for a while. Eat your contaminated food at your own risk.
  • CC
    Crystaly
    Sep 5, 2025
    3.0
    It’s good
  • BG
    Brendan Gabbard
    Sep 1, 2025
    1.0
    Absolutely disgusting facility, employee wearing dirty carhart shirt like something out of a ford commercial , Food took every bit of 20 minutes of me standing up front for someone to realize I already ordered then they proceeded to make my food, open opening the bag and finding the most trife looking ranch on this side of 8 mile. This place sucks like $40 companion. This place is not safe for human consumption.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What is the current status of the Dairy Queen Grill & Chill at 2506 Franklin St, Michigan City?

This location is temporarily closed. Please check back for updates.

What are the operating hours of the Dairy Queen Grill & Chill in Michigan City?

Currently, the Dairy Queen Grill & Chill at this location is closed all days of the week and has no operating hours.