Brand Certified
Chipotle Mexican Grill
3.7(886 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
5218 Franklin St, Michigan City, IN
46360, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(219) 879-9084
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/in/michigan-city/5218-franklin-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2564
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Michigan City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.7
886 reviews
5 stars
411
4 stars
162
3 stars
91
2 stars
52
1 star
170
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's dirty conditions, including filthy tables, overflowing garbage, and unsanitary food prep areas.
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Several reviews mentioned issues with food quality, such as stale chips, overcooked rice, and incorrect portion sizes.
Management Issues
Many customers expressed dissatisfaction with management, citing a lack of responsiveness to complaints and overall poor management practices.
- KKKelly2 days ago1.011:08am I went in for a salad staff told me couldn’t buy a salad because it wasn’t ready, when I ask how long the girl staff said she couldn’t give me a time. I left and went to Panda Express.
- AHAllen Van Horn3 days ago1.0I will never go to Chipotle after the experience I had tonight. I did it online DoorDash order and there was literally like two tablespoons of rice in the bowl was half full. That's not even the worst of it, the rice that was in the bowl was literally hard to the point it was not edible. I couldn't even eat the two sides I got for my chips - guacamole and queso because they were literally not even made right and disgusting and dry. I did call corporate and they just said that they were going to let the store manager know. Like what? Obviously the store manager is the problem allowing this trash.
- AHAlexander HamiltonJan 18, 20264.0Your standard Chipotle but with little to no cleaning done. That said, I was pleasantly surprised when a staff member headed to the restroom, noticed me behind her, and stopped to offer that I go first. She absolutely did not have to do that, and it was a genuinely kind gesture, especially as I had kids with me.
- HUHeidi UtpatelDec 23, 20255.0Honestly my first time here and i live here. Have one ly had Chipotle over in South Bend. Whom ever we worked tonight fire burritos.!!!!!
- ELEmily LatteaDec 13, 20251.0Pulled up at 5:45 pm on December 13th to get their BOGO burrito deal. Outside light is off but there were plenty of people eating inside. Watched two people walk up to the door to go inside, only to encounter a locked door before we even stepped out of our car. Nothing says don't eat here like the inability to actually get into the building during normal business hours while you have a deal going on. We took our business elsewhere.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Michigan City serve?
Chipotle Michigan City serves Mexican cuisine with customizable menu items like burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours for Chipotle Mexican Grill in Michigan City?
Chipotle Michigan City is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Michigan City offer takeout and delivery services?
Yes, Chipotle Michigan City offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Michigan City?
The restaurant is located at 5218 Franklin St, La Porte, Michigan City, IN 46360.
How can I place an online order for Chipotle Mexican Grill in Michigan City?
You can order online through Chipotle's website or mobile app using the link https://order.chipotle.com/.
Does Chipotle in Michigan City participate in any rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What payment methods are accepted at Chipotle Michigan City?
Chipotle Michigan City accepts credit cards, and offers online orders, catering, and gift cards.
Are there any notable places near Chipotle Michigan City where I can shop or dine?
Yes, nearby places include Mattress Firm for furniture shopping, Five Guys for burgers, and Quiznos for sandwiches.
Where can I find mobile phone stores near Chipotle Michigan City?
Nearby mobile phone stores include Verizon Wireless, TCC (Verizon Authorized Retailer), Verizon, and AT&T.
Are there any other fast food or casual dining options near Chipotle Michigan City?
Yes, other nearby options include Popeyes Louisiana Kitchen, KFC, Dunkin', Baskin-Robbins, and Gelsosomo's Pizzeria.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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