Chipotle Michigan City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted that the restaurant was dirty, with filthy tables, overflowing garbage, and unclean bathrooms.
Service Quality
Customers frequently reported rude and indifferent service from staff, with many feeling ignored or treated poorly during their visits.
Order Accuracy
Numerous complaints were made about incorrect orders, missing items, and poor portion sizes, leading to customer dissatisfaction.
Food Quality
While some customers enjoyed the food, many noted issues such as stale chips, overcooked rice, and poorly prepared ingredients.
Management Issues
Several reviews pointed to a lack of effective management, with customers feeling that staff were untrained and unmotivated.
JF
Jaccob Flores
Nov 2, 2025
1.0
Wasted $15 at this location today, buyer beware
JK
Jason Kochan
Oct 28, 2025
2.0
They literally scraped the bottom of the pans for my granddaughter an my grandsons dinners. Total crap
KM
Katrina Melendez
Oct 19, 2025
5.0
They were completely nice in there. It was really clean. I went in for a doordash order. Gavin was really polite and was very helpful. This chipotle restaurant deserves more of a recognition. Thank you guys.
AM
Anthony Morris
Oct 16, 2025
1.0
We ordered online for our meal. Everything looked good, but missed on key ingredients that we asked for. Especially, since we paid extra for these items.
KF
Kevin Flowers
Oct 14, 2025
4.0
My experience here today and other days has been great. Management was polite and offered me the new sauce.