Chipotle Mexican Grill

3.7
880 reviews
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Business Details

5218 Franklin St, Michigan City, IN
46360, United States
(219) 879-9084
https://locations.chipotle.com/in/michigan-city/5218-franklin-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2564
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About

Mexican Restaurant
Chipotle Michigan City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5218 Franklin St, Michigan City, IN
46360, United States

Hours

Reviews

3.7
880 reviews
5 stars
408
4 stars
161
3 stars
91
2 stars
52
1 star
168

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's dirty conditions, including filthy tables, overflowing garbage, and unclean bathrooms.

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned issues with food quality, such as stale chips, overcooked rice, and incorrect portion sizes.

Customer Experience

Several customers expressed dissatisfaction with their overall experience, citing a lack of friendliness from staff and a general feeling of being unwelcome.
  • HU
    Heidi Utpatel
    Dec 23, 2025
    5.0
    Honestly my first time here and i live here. Have one ly had Chipotle over in South Bend. Whom ever we worked tonight fire burritos.!!!!!
  • EL
    Emily Lattea
    Dec 13, 2025
    1.0
    Pulled up at 5:45 pm on December 13th to get their BOGO burrito deal. Outside light is off but there were plenty of people eating inside. Watched two people walk up to the door to go inside, only to encounter a locked door before we even stepped out of our car. Nothing says don't eat here like the inability to actually get into the building during normal business hours while you have a deal going on. We took our business elsewhere.
  • ML
    Michael Luisi
    Dec 11, 2025
    4.0
    I believe chipotle not as good as it used to be
  • RK
    RJ K
    Dec 4, 2025
    1.0
    Disgustingly dirty. Avoid this Chipolte at all costs! Food all over the tables and on the floor. Used napkins on a table. Garbage piled high. The self serve area where the napkins and hot sauce are was a mess. Waited a long time to order. They were out of two burrito add ons that I wanted. And had no forks! Very unfriendly young ladies that seemed to be totally bored. Plus the prices are way too high! Will never return.
  • ME
    Mila Elsen
    Nov 28, 2025
    1.0
    Do not recommend!! I mobile ordered a meal for my family and as we go in to pick it up we are missing a drink cup, a side of guac, and a bag of chips. All of the bowls were done incorrectly as the orders were mixed up and wrong. Do not order from here.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Michigan City serve?

Chipotle Michigan City serves Mexican cuisine with customizable menu items like burritos, bowls, quesadillas, tacos, and salads.

What are the operating hours for Chipotle Mexican Grill in Michigan City?

Chipotle Michigan City is open daily from 10:45 AM to 10:00 PM.