Chipotle Mexican Grill

3.7
871 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Get DirectionsCallWebsite

Business Details

5218 Franklin St, Michigan City, IN
46360, United States
(219) 879-9084
https://www.chipotle.com
GoogleFacebookInstagramTwitterLinkedInPinterest

About

Mexican Restaurant
Chipotle Michigan City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5218 Franklin St, Michigan City, IN
46360, United States

Hours

Reviews

3.7
871 reviews
5 stars
407
4 stars
159
3 stars
91
2 stars
52
1 star
162

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted that the restaurant was dirty, with filthy tables, overflowing garbage, and unclean bathrooms.

Service Quality

Customers frequently reported rude and indifferent service from staff, with many feeling ignored or treated poorly during their visits.

Order Accuracy

Numerous complaints were made about incorrect orders, missing items, and poor portion sizes, leading to customer dissatisfaction.

Food Quality

While some customers enjoyed the food, many noted issues such as stale chips, overcooked rice, and poorly prepared ingredients.

Management Issues

Several reviews pointed to a lack of effective management, with customers feeling that staff were untrained and unmotivated.
  • JF
    Jaccob Flores
    Nov 2, 2025
    1.0
    Wasted $15 at this location today, buyer beware
  • JK
    Jason Kochan
    Oct 28, 2025
    2.0
    They literally scraped the bottom of the pans for my granddaughter an my grandsons dinners. Total crap
  • KM
    Katrina Melendez
    Oct 19, 2025
    5.0
    They were completely nice in there. It was really clean. I went in for a doordash order. Gavin was really polite and was very helpful. This chipotle restaurant deserves more of a recognition. Thank you guys.
  • AM
    Anthony Morris
    Oct 16, 2025
    1.0
    We ordered online for our meal. Everything looked good, but missed on key ingredients that we asked for. Especially, since we paid extra for these items.
  • KF
    Kevin Flowers
    Oct 14, 2025
    4.0
    My experience here today and other days has been great. Management was polite and offered me the new sauce.
Read more reviews on Google

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Michigan City serve?

Chipotle Michigan City serves Mexican cuisine with customizable menu items like burritos, bowls, quesadillas, tacos, and salads.

What are the operating hours for Chipotle Mexican Grill in Michigan City?

Chipotle Michigan City is open daily from 10:45 AM to 10:00 PM.