Brand Certified
Arby's
3.9(953 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
204 W Us 20, Michigan City, IN
46360, United States
Certified by Arby's • Mar 01, 2026
(219) 879-0500
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/in/michigan-city/204-w-us-20/store-204
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
3.9
953 reviews
5 stars
402
4 stars
275
3 stars
161
2 stars
46
1 star
69
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising friendly staff while others reported rude or untrained employees.
Food Quality
Food quality varied, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.
Cleanliness
The restaurant was generally noted for being clean, although some reviews mentioned areas needing attention.
Order Accuracy
There were several complaints about incorrect orders, but many customers also reported accurate and quick service.
Atmosphere
The atmosphere received mixed reviews, with some finding it pleasant and others noting it was too quiet or needed updates.
- TSTracy SmithFeb 21, 20261.0The staff just had the wrong attitude. They seem to be in a hurry no professionalism
- ARAngie Rodriguez-GrahamFeb 16, 20265.0Food was great and I actually went back to get more dessert pies! Service was quick, efficient and pleasant. Restaurant, including bathroom, was very clean. Highly recommended and I'll definitely be back!
- QWQuentin WilliamsJan 19, 20261.0Ever walk into a place, everyone’s staring and you’re the first to say hello? Sums up the service I experienced. Staff should greet its guests and if they can’t be guest facing hospitable people then why come to work?
- JSJames SnyderJan 6, 20265.0I typically swing through the drive-thru to pick up a mobile order, and always receive quick, speedy, and accurate service. The employees have always been friendly, and since I order in advance, there is next to no wait. If you're an Arby's fan like me, definitely a great location!
- S2Stay Positive 2018Dec 11, 20255.0Alexis Arthur was very nice working the counter tonight. I almost gave up on going inside to order since when I went in the past 2 times to pick up DoorDash orders after I walked in the 2 girls up front never said one word to welcome a person, didn't even ask what I wanted which I suppose when I came in looking at my phone they figured I was picking up a dash order. It got put in the bag and she handed it toward me on the counter and still never said one word nor even making eye contact at all and they went back talking with each other.. I'm glad they hired someone that wanted to work with customers. So thank you Alexis for picking up there slack. My order #AABPNNC2AEBB at the Michigan City, IN store.. Robert
Brand Certified Facts from Arby's
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Certified March 01, 2026Yext Knowledge Graph
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