Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.9
950 reviews
5 stars
401
4 stars
274
3 stars
162
2 stars
46
1 star
67
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed; some praised friendly staff while others reported rude or inattentive service.
Food Quality
Food quality varied significantly; while many enjoyed fresh and tasty meals, others received burnt or cold items.
Cleanliness
The restaurant was generally noted as clean, though some reviews mentioned specific areas needing attention.
Order Accuracy
There were multiple complaints about incorrect orders, particularly in the drive-thru, though some customers reported accurate orders.
Pricing Concerns
Several customers felt that prices were too high for the value received, particularly regarding portion sizes.
- JSJames Snyder6 days ago5.0I typically swing through the drive-thru to pick up a mobile order, and always receive quick, speedy, and accurate service. The employees have always been friendly, and since I order in advance, there is next to no wait. If you're an Arby's fan like me, definitely a great location!
- S2Stay Positive 2018Dec 11, 20255.0Alexis Arthur was very nice working the counter tonight. I almost gave up on going inside to order since when I went in the past 2 times to pick up DoorDash orders after I walked in the 2 girls up front never said one word to welcome a person, didn't even ask what I wanted which I suppose when I came in looking at my phone they figured I was picking up a dash order. It got put in the bag and she handed it toward me on the counter and still never said one word nor even making eye contact at all and they went back talking with each other.. I'm glad they hired someone that wanted to work with customers. So thank you Alexis for picking up there slack. My order #AABPNNC2AEBB at the Michigan City, IN store.. Robert
- PLPeggy LaskyNov 16, 20251.0My steak bits were burnt. From Michigan City, in store. I DO NOT RECOMMEND THEM.
- EMEgle MilavickasNov 13, 20255.0Super sweet staff! Super clean! Felt more like a sit-down restaurant than fast-food.
- JMJustin MarrOct 10, 20251.0Absolutely rude service. No greeting, no asking what I wanted, just staring at me until I told them the order. Not a bit of politeness.