Jimmy John's

Reviews

• LH

  Lu Hardin

  1 day ago
  5.0
  We ordered from a nearby hotel. We placed an online order via the app at 8:35pm, we were eating at 8:50pm. Next time we order from a hotel, we'll be using Jimmy John's. Talk about lighting fast delivery and the food was hot and fresh. The delivery guy was very polite.
• DE

  Demetrius Eastland

  Mar 25, 2026
  5.0
  👍🏾🖤
• KD

  Kissner Davis

  Feb 10, 2026
  3.0
  For some reason, this place feels it is ok to leave my food on the floor of my apartment hallway by my door. I clearly asked them to knock on the door because I am home, but they disregard my plea and leave my food on the floor by my door, without ever knocking??? I don't eat off the floor!
• MM

  Matt Moore

  Feb 9, 2026
  1.0
  I was traveling through town with my wife and stopped at the drive-thru for our usual order: a giant JJ BLT with cheese, toasted. I've ordered this the same way for years, and I clearly specified "toasted" when placing the order. The sandwich came out very quickly, but it was not toasted at all. We pulled forward, noticed immediately, and returned to the window to explain the error politely. The employee insisted I hadn't asked for it toasted—even after I repeated my original request verbatim. She then offered only to let me repurchase the sandwich (which was still completely untouched and whole) or contact the manager, Mike. This was disappointing customer service, especially for a simple fix on an obvious mistake. No apology, no willingness to remake or correct it—just deflection. As out-of-town travelers heading to the airport, this left a bad taste. I hope management addresses training on order accuracy and basic customer service. Won't be returning.
• SB

  Stevie Beliles

  Feb 2, 2026
  1.0
  I came in here to pick up a door dash order. There were several employees working and no one would come to the counter or even acknowledge me. Until finally i spoke with a girl who seemed extremely annoyed that I was as at the counter. She didn’t even say anything to me she just looked at me. The food wasn’t even for me. But the customer service was honestly horrible. I even thought about getting a bag of chips and pasta salad. But why would I spend my money somewhere that the employees look bothered by my presence?