Customers frequently reported poor service, including rude staff, incorrect orders, and slow response times.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold, overcooked, or stale items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food on certain occasions.
JR
Jason Lee Richert
Feb 11, 2026
1.0
Horrible service
Horrible food
Horrible place
Fries cold & burned
Sandwiches made wrong
Dirty
Beyond unfriendly
TM
Turbo Man
Feb 9, 2026
1.0
Order a number 4 asked for cheese onion n mayo only got told there gonna make it fresh sat there for 10 minutes food was cold sandwich came with everything except what I asked for 2 time this happened I will be returning to get a full refund cant be spend 12 dollor and not getting what I asked and paid for
CM
Christopher Mosqueda
Feb 6, 2026
1.0
Today 2/6/25 at approximately 8:20 pm ish area , whoever that staff working that shift , sucks. Forgot my food and my chicken was not all the way cooked . Avoid this wendys
MB
Meaghan B
Jan 23, 2026
5.0
They were fast and our food was hot and good. Would eat here again.
BL
Bob Lopez-Acosta
Sep 28, 2025
4.0
Good food, very friendly service, not what one would expect at a fast food place.
Is the Merrillville Wendy's location currently open?
Yes, the Merrillville Wendy's is open and committed to serving quality food daily through dine-in, drive-thru, and delivery where available.
What are the drive-thru hours for Wendy's in Merrillville?
The drive-thru is open from 8:00 AM to 10:00 PM Monday through Wednesday and Sunday, and from 8:00 AM to 11:00 PM Thursday through Saturday.
Does this Wendy's location serve breakfast?
Yes, the Wendy's in Merrillville serves breakfast items including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at the Merrillville Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I order Wendy's food online or through an app?
You can order through the Wendy's mobile app or at order.wendys.com, selecting the Merrillville location for pickup or delivery.
How can I provide feedback about my experience at the Merrillville Wendy's?
You can contact the Customer Care team via Live Chat, call 888-624-8140, fill out Wendy’s Customer Satisfaction Survey with your receipt details, or call the location directly at (219) 942-6344.
Are there convenient places near Wendy's where I can get gas or snacks?
Yes, Speedway gas stations and convenience stores are nearby, ideal for refueling or grabbing snacks before or after your meal at Wendy's.
Is there entertainment or activities near Wendy's to enjoy after dining?
Urban Air Adventure Park is close by, offering fun amusement activities you can enjoy after your meal at Wendy's.
Where can I find other fast food options near the Merrillville Wendy's?
Nearby restaurants include KFC for chicken options and Dunkin' for coffee and donuts, providing a variety of quick dining choices.
Does Wendy's accept delivery orders in Merrillville, and how can I check availability?
Yes, delivery is available. To check if delivery is offered near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
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