Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,636 reviews
5 stars
634
4 stars
368
3 stars
246
2 stars
136
1 star
252
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Many customers reported receiving cold, old, or improperly prepared food, leading to dissatisfaction with their meals.
Service Speed
Customers frequently complained about slow service, both in the drive-thru and inside the restaurant, often waiting excessively for their orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and poor food handling practices.
Order Accuracy
There were multiple instances of incorrect orders being served, contributing to customer frustration.
- CHCarl Hale3 days ago5.0I'm not used to people who are friendly, upbeat, and eager to serve with excellence, but this team is willing! Thank you all! Blessings in the new year!
- ZMzian mcfergusonDec 28, 20251.0If I could give 0 stars for the customer service here and the drive through experience so starting I pull up to the drive-thru he ask me to wait I waited maybe 5-7mins I asked a Simple question to the guy who was taking my order and a girl responded every time over him like I asked something wrong I asked him a question im not sure if they were dating but her attitude for me asking for a extra 2-3 nuggets for waiting is insane. Cause who taking orders him or her . If if they both was taking orders why did I have to wait… literally sat and listened to be rude The girl literally stopped him mid sentence to cut me off from asking a question about something i buy twice a week
- S1Sag 107Nov 21, 20254.0No Complaints!
- NSNicholas SkulskiNov 4, 20251.0I ordered a biggie bag and told them it was for dine in, I looked at the empty tray they put on the counter with my name and order on it for 20 minutes while multiple people that ordered right before me and after me got thier food right away and left. I figured ok the drive thru has them busy. They finally take the tray in back and I figure they will put my food on that tray but they give me a bag with no tray. I didnt want to lose my cool so i just accept it and decide im probably never coming back. So I use napkins to cover the table since I have no tray, double stack was a little red in the middle and soggy, burger had too much watery oil on the inner papper wrap and the buns so I didn't notice the meat was raw unti it started tasting weird, I had thought it was just soggy from the oil. I hope this was a fluke but I don't trust that raw meat burger, so I definitely won't eat here again.
- TDThomas DuffyNov 3, 20252.0Foods okay, but I swear every other time I come here they are only doing cash. I'm genuinely convinced they pretend the card machine is down to have an excuse to turn people away, this is the only place I've ever come across that consistently has "card reader issues".
Frequently Asked Questions About Wendy's
Is Merrillville Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's in Merrillville?
The drive-thru at Wendy's Merrillville is open daily from 6:30 AM until 1:00 AM.
Does the Wendy's in Merrillville serve breakfast?
Yes, the Merrillville Wendy's serves breakfast with options like combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is Wendy's in Merrillville currently open?
Yes, the Merrillville Wendy's is open and committed to serving customers every day.
How can I order Wendy's food for delivery or takeout in Merrillville?
You can order Wendy's for delivery or takeout through their app or at order.wendys.com by selecting the Merrillville location.
What payment methods are accepted at Wendy's Merrillville?
Wendy's Merrillville accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact Wendy's Merrillville?
You can contact Wendy's Merrillville directly at (219) 472-5146, use their Customer Care Live Chat, call 888-624-8140, or fill out the Customer Satisfaction Survey online.
Are there other fast food restaurants near Wendy's Merrillville?
Yes, nearby fast food options include Mr Greek Gyros and Wingstop, great choices if you want to explore other dining options after visiting Wendy's.
What nearby services can customers use when visiting Wendy's Merrillville?
Customers can access nearby services such as Crew Carwash for vehicle cleaning, Verizon for mobile needs, and The UPS Store 5219 for shipping and printing.
Which nearby health and beauty places are close to Wendy's Merrillville?
Nearby health and beauty options include Great Clips for haircuts, L.A. Tan tanning salon, The Brow and Lash Studio, and Spa Nail 1 beauty salon.
Does Wendy's Merrillville offer dining options besides drive-thru?
Yes, Wendy's Merrillville offers dine-in, drive-thru, delivery where available, and takeout services.