Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and inefficient order processing.
Food Quality
Many reviews highlighted issues with food quality, including cold, old, or improperly prepared items, leading to dissatisfaction.
Customer Service
Numerous customers experienced rude or unprofessional behavior from staff, including managers, contributing to a negative dining experience.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and poor food handling practices.
Order Accuracy
A significant number of customers reported incorrect orders, with items missing or wrong, leading to frustration.
LG
Lara Green
Nov 9, 2025
2.0
Slow as He--
NS
Nicholas Skulski
Nov 4, 2025
1.0
I ordered a biggie bag and told them it was for dine in, I looked at the empty tray they put on the counter with my name and order on it for 20 minutes while multiple people that ordered right before me and after me got thier food right away and left. I figured ok the drive thru has them busy.
They finally take the tray in back and I figure they will put my food on that tray but they give me a bag with no tray. I didnt want to lose my cool so i just accept it and decide im probably never coming back.
So I use napkins to cover the table since I have no tray, double stack was a little red in the middle and soggy, burger had too much watery oil on the inner papper wrap and the buns so I didn't notice the meat was raw unti it started tasting weird, I had thought it was just soggy from the oil.
I hope this was a fluke but I don't trust that raw meat burger, so I definitely won't eat here again.
TD
Thomas Duffy
Nov 3, 2025
2.0
Foods okay, but I swear every other time I come here they are only doing cash. I'm genuinely convinced they pretend the card machine is down to have an excuse to turn people away, this is the only place I've ever come across that consistently has "card reader issues".
BA
Brandy A
Nov 2, 2025
1.0
Horrible. Cold Disgusting Food.
Nothing is made fresh never again will I eat here
JS
J S
Oct 26, 2025
3.0
There were very slow on service,n someone was sleeping on bench in dinning room, food tasting ok though.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Merrillville, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Merrillville, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (219) 472-5146.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Merrillville Wendy’s serve breakfast?
Yes, this Wendy’s location in Merrillville, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's in Merrillville?
The drive-thru at Wendy's Merrillville is open daily from 6:30 AM until 1:00 AM.
Does the Wendy's in Merrillville serve breakfast?
Yes, the Merrillville Wendy's serves breakfast with options like combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is Wendy's in Merrillville currently open?
Yes, the Merrillville Wendy's is open and committed to serving customers every day.
How can I order Wendy's food for delivery or takeout in Merrillville?
You can order Wendy's for delivery or takeout through their app or at order.wendys.com by selecting the Merrillville location.
What payment methods are accepted at Wendy's Merrillville?
Wendy's Merrillville accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact Wendy's Merrillville?
You can contact Wendy's Merrillville directly at (219) 472-5146, use their Customer Care Live Chat, call 888-624-8140, or fill out the Customer Satisfaction Survey online.
Are there other fast food restaurants near Wendy's Merrillville?
Yes, nearby fast food options include Mr Greek Gyros and Wingstop, great choices if you want to explore other dining options after visiting Wendy's.
What nearby services can customers use when visiting Wendy's Merrillville?
Customers can access nearby services such as Crew Carwash for vehicle cleaning, Verizon for mobile needs, and The UPS Store 5219 for shipping and printing.
Which nearby health and beauty places are close to Wendy's Merrillville?
Nearby health and beauty options include Great Clips for haircuts, L.A. Tan tanning salon, The Brow and Lash Studio, and Spa Nail 1 beauty salon.
Does Wendy's Merrillville offer dining options besides drive-thru?
Yes, Wendy's Merrillville offers dine-in, drive-thru, delivery where available, and takeout services.