Wendy's

3.6
1634 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8105 Merrillville Road, Merrillville, IN
46410, United States

Hours

Reviews

3.6
1,634 reviews
5 stars
634
4 stars
366
3 stars
247
2 stars
136
1 star
251

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and inefficient order processing.

Food Quality

Many reviews highlighted issues with food quality, including cold, old, or improperly prepared items, leading to dissatisfaction.

Customer Service

Numerous customers experienced rude or unprofessional behavior from staff, including managers, contributing to a negative dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and poor food handling practices.

Order Accuracy

A significant number of customers reported incorrect orders, with items missing or wrong, leading to frustration.
  • LG
    Lara Green
    Nov 9, 2025
    2.0
    Slow as He--
  • NS
    Nicholas Skulski
    Nov 4, 2025
    1.0
    I ordered a biggie bag and told them it was for dine in, I looked at the empty tray they put on the counter with my name and order on it for 20 minutes while multiple people that ordered right before me and after me got thier food right away and left. I figured ok the drive thru has them busy. They finally take the tray in back and I figure they will put my food on that tray but they give me a bag with no tray. I didnt want to lose my cool so i just accept it and decide im probably never coming back. So I use napkins to cover the table since I have no tray, double stack was a little red in the middle and soggy, burger had too much watery oil on the inner papper wrap and the buns so I didn't notice the meat was raw unti it started tasting weird, I had thought it was just soggy from the oil. I hope this was a fluke but I don't trust that raw meat burger, so I definitely won't eat here again.
  • TD
    Thomas Duffy
    Nov 3, 2025
    2.0
    Foods okay, but I swear every other time I come here they are only doing cash. I'm genuinely convinced they pretend the card machine is down to have an excuse to turn people away, this is the only place I've ever come across that consistently has "card reader issues".
  • BA
    Brandy A
    Nov 2, 2025
    1.0
    Horrible. Cold Disgusting Food. Nothing is made fresh never again will I eat here
  • JS
    J S
    Oct 26, 2025
    3.0
    There were very slow on service,n someone was sleeping on bench in dinning room, food tasting ok though.

Frequently Asked Questions About Wendy's

Is Merrillville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.