Taco Bell

3.5
1314 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2821 E 81st Ave in Merrillville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2821 E 81st Ave, Merrillville, IN
46410, United States

Hours

Reviews

3.5
1,314 reviews
5 stars
466
4 stars
281
3 stars
199
2 stars
124
1 star
244

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.

Customer Service

While some reviews praised the kindness of the front staff, many others highlighted rude behavior and unprofessionalism from employees.

Food Quality

Several customers complained about food being cold, improperly prepared, or unsanitary, including reports of bugs and hair in food.

Cleanliness

The dining area and bathrooms were often described as dirty, with some customers expressing concern about overall hygiene.

Service Speed

Many customers experienced long wait times, particularly during late hours, leading to frustration and dissatisfaction.
  • TK
    Tabatha Kharchaf
    Nov 17, 2025
    1.0
    I’m not mad… I’m just disappointed. I removed the beans from my beefy five layer burrito and had it grilled. I added on rice and chipotle sauce for $.30 each, only to get home and have the same beefy five layer burrito from the menu with the beans and nothing that I added on for an additional charge but at least they toasted it… I guess.. Not what I needed at the end of a long day.
  • IA
    Izzy Adams
    Nov 5, 2025
    1.0
    I came here during my lunch break for school. looking foward for some taco bell. we’re on a 45 minute time crunch so i placed a mobile order. i get to the speaker and the guy is already very nasty. “we don’t have drinks right now” in a rude voice. i asked him if i could get a refund and said i could only do it in the app so i asked to replace them with the Cinnabon delights. i pull up to the window and wait at least 10 minutes for them. i drive away to look in the bag and see absolutely nothing i ordered. i went in and they gave me my stuff. happy ending right??? no. my nacho fries and Cinnabon delights were upsidedown in the bag scattered everywhere. if you can’t get my very simple mobile order right the least you could do whe you make it is put it in there the right way. not that hard. there was also another time i had came with my friend. i had a mobile order and she wanted a baja blast. i literally said i have a mobile order and want to add a baja blast. they for some reason couldn’t figure that out. i see full grown people working here and im a teenager working at dunkin and i could’ve figured that out easily. im so incredibly disappointed with my experiences at this taco bell. they either need to step up their game or hire some smarter people.
  • CJ
    Charlie Jordan
    Nov 5, 2025
    1.0
    How is it that every time I come here, everything is messed up. Is everyone here high? Is anyone trained? Its crazy how stupid this place is. I legitimately believe they only are surviving because theyre next to the mall and target. Ridiculous.
  • JB
    Jessica Burton
    Nov 1, 2025
    1.0
    The little light skinned female working at the window today Nov.1 around 2:30pm 3 Had a very bad attitude.
  • JJ
    J J
    Oct 14, 2025
    1.0
    If I could give them a zero I would. Everytime I have gone thru their drive thru they get the order wrong. Yesterday in particular I ordered 2 cheesy bean and rice burritos for my daughter and they charge me for 2 chili burritos. I got so far down the road to hear my daughter say that it did not taste right. So I bring the receipt in to tell them that I didn't order the chili burritos but cheesy bean and rice burritos and they make the food but I notice that there is a price difference also. So the lady hands me $2 in cash and says we are even. Those must be pretty expensive burritos as I have never seen 2 cheesy bean and rice buritos come out to $4.40 after I deduct the $2 she gave me. By far the worst Taco Bell in the area. If you don't care about getting ripped off and your food made wrong then definetely go to this Taco Bell as they are notiorus for doing just that.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Merrillville?

The drive-through is open from 7:00 AM to 2:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Friday and Saturday.

Where is the Taco Bell location in Merrillville?

Taco Bell is located at 2821 E 81st Ave, Merrillville, IN 46410, USA.