Subway

Reviews

• AB

  Angel Branka

  Oct 2, 2025
  2.0
  Usually we go in but today we didnt. We decided to order online and pick up. On the website you have options for every topping, less, regular & more. I put extra on mayonnaise and onion along with vinegar and oil. When we got home, the bread was hard and I barely had anything on my sandwich. Usually its leaking out and filled. I had a little bit of meat and cheese, a dab of mayo, 6 pieces of onion along with a big chunk of onion skin. I had to add my own mayo and vinegar and oil. Asked for regular pickles and got 15, not mad but I didnt even ask for more on the app. Its like we spent over $30 on sandwiches that were skimpy. Unless you go inside, you wont be happy. Why make it to where people can order online when you just slap whatever you want on it? There used to be 2 sisters who worked here who knew how to do their job mo matter if you ordered inside or online. Too many people are lazy working. They act like its coming out of their paycheck putting extra toppings on a sandwich when I asked for it and payed for it. Not sure we'll be ordering here anymore. Its just sad that everybody wants to make money but not want to work for it. Thank you
• JB

  J B

  Oct 2, 2025
  4.0
  The place looks pretty clean and the staff was friendly and welcoming. I believe the owner was working the front too. Im always happy to be greeted. .my sandwich was a spicy Italian, which is my go to. The lettuce looked like it was starting to brown. I've never had a bad tasting sandwich at any Subway, but sometimes the veggies look a little sketchy.
• JO

  John Otis

  Sep 16, 2025
  1.0
  Stale bread hard as a rock. You don’t make bread fresh every day.
• ST

  Shawn Taylor

  Jul 31, 2025
  1.0
  They called the cops to tell us to leave for no reason. Even the cop couldn't figure it out. We were paying customers, they took my money then kicked us out. I hope the manager gets fired for no reason.
• DE

  Denise Ervin

  Jul 14, 2025
  1.0
  On 7/10/25 I went into the subway 1503 81st Ave, Merrillville in 46410. I asked person taking my order if they carried the vege patty sandwich because all subways don’t carry it; she said yes. I replied that’s what I want. I asked for a foot long cut in half and wrapped separately. I asked for Italian cheese bread with pepper Jack cheese toasted. She did I’m assuming the vege patty is underneath cheese after it was toasted. She then asked for my veggies. I gave them to her alone with chopola sauce. She wrapped it seperately I paid & went home. After going home I open sandwich took a bite that didn’t taste right. Took another bite & still wasn’t right. I then opened up the sandwich & realized no vege patty was there. I called subway $ could tell by her voice she was the person who made my sandwich. I explained I just left subway & the first question I asked was do you have the vege patty you said yes & that’s the sandwich I requested. She didn’t sent pur conversation she just Said u only paid for the vegetables. I said ma’me I don’t know what I paid for but we both know what I asked for. She then Said you’ll need to take thi up with store manager tomorrow 7/11/35 before 2p & very abruptly hung up the phone. I called 2nd time and same response. I called 3rd time no answer. Consequently my son called & I explained to him what happened. He Said mom u only live 6-7min away get in your car & drive there. I said I’m really not feeling good but I went. Walked in subway & she asked if she could help me I explained who I was she then Said I’d have to call back bf 2p & speak with manager. I said ma’me I’m hungry now & of course after all these phone calls trip & all for a $10 sandwich I’m getting frustrated but I didn’t tell at her but I obviously raised my voice. Nobody was in their restaurant but she & I & staff in back room. She then went in back & stayed 8-10min being very disrespectful to me. I then said ma’me will u please come out & service me. No reply. I waited about a minute & said ma’me If you’re not coming out I feel justified in calling police. Still no response. I called police. Gave dispatch my name & location. She then asked for the person’s name who services me. I said u know she’s not gonna give me her name. I was on speaker she Said look on her name tag. When I tried she turned the opposite way preventing me from seeing it. She was then back on the line alone with other employees being other customers were coming in. By this time Merrillville police officers were there & asked me to step outside. He then asked for my driver’s license. I then said officer I’m not being disrespectful but I called u & you’re asking me for my license instead of asking her for her id. He Said the other Office is going in to get hers. I said okay. It was 3 white police officers & they went over near there cars came back & said ma’am where’s your vehicle? I showed them. He then Said I need u to get in it and leave because they’re sitting u for criminal trespassing. What??? He Said yes, you’re not to be on there property. They don’t want u here. I said officer I dont want to be here. I just want my sandwich, a replace or refund. He Said I can’t make rhemmdo either. I Said but will u try. He Said I can Only ask. He came back quickly & said they refused. I need you to leave ma’am. I did. Next morning I did call the manager & she quickly said you been sited for trespassing & hung up. It’s only obvious all the time she was in the back 8-10 minute without in respect for me she was receiving directives from the manager. Why??? This never should have happened this way. All they needed to do was fix me another sandwich. I’m a 70yr old black church going lady all my life who’s never had trouble with the law. Now I get sited for Criminal trespassing because of their mistake. No customer service. Why???

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