Subway

3.9
220 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Merrillville Subway® Restaurant at 1503 81st Ave W brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1503 81st Ave W, Merrillville, IN
46410, United States

Hours

Reviews

3.9
220 reviews
5 stars
114
4 stars
44
3 stars
15
2 stars
13
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Food Quality

Customers reported inconsistent food quality, with issues such as stale bread, skimpy portions, and old vegetables.

Cleanliness

The establishment is generally noted for being clean, although some reviews mention issues with the freshness of ingredients.

Order Accuracy

Several customers expressed dissatisfaction with incorrect orders and poor handling of online and phone orders.
  • KH
    K “Google account” H
    Dec 28, 2025
    1.0
    Sunday 12/28/25 at 8:45 am, it says you were open, but all the lights were out. The employee with dreads was sitting in her car. I called and asked if they were open and was told yes. A white lady with a very nasty attitude came out the back rolling her eyes as if she were upset that a customer came in. She never said hello. She just said, what are you getting. I ended up leaving because there was no fresh bread available, only cold bread from the day prior and I didn't want my sandwich warmed.
  • LT
    Leele Thomas
    Nov 25, 2025
    5.0
    I wanted to say this asap but the ladies behind the counter today 11/25 around 1130am made me smile. A customer was having a bad day and began to cry and they came from behind the counter and talked to her and gave her hugs. Beautiful ladies
  • AB
    Angel Branka
    Oct 2, 2025
    2.0
    Usually we go in but today we didnt. We decided to order online and pick up. On the website you have options for every topping, less, regular & more. I put extra on mayonnaise and onion along with vinegar and oil. When we got home, the bread was hard and I barely had anything on my sandwich. Usually its leaking out and filled. I had a little bit of meat and cheese, a dab of mayo, 6 pieces of onion along with a big chunk of onion skin. I had to add my own mayo and vinegar and oil. Asked for regular pickles and got 15, not mad but I didnt even ask for more on the app. Its like we spent over $30 on sandwiches that were skimpy. Unless you go inside, you wont be happy. Why make it to where people can order online when you just slap whatever you want on it? There used to be 2 sisters who worked here who knew how to do their job mo matter if you ordered inside or online. Too many people are lazy working. They act like its coming out of their paycheck putting extra toppings on a sandwich when I asked for it and payed for it. Not sure we'll be ordering here anymore. Its just sad that everybody wants to make money but not want to work for it. Thank you
  • JB
    J B
    Oct 2, 2025
    4.0
    The place looks pretty clean and the staff was friendly and welcoming. I believe the owner was working the front too. Im always happy to be greeted. .my sandwich was a spicy Italian, which is my go to. The lettuce looked like it was starting to brown. I've never had a bad tasting sandwich at any Subway, but sometimes the veggies look a little sketchy.
  • JO
    John Otis
    Sep 16, 2025
    1.0
    Stale bread hard as a rock. You don’t make bread fresh every day.

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Merrillville?

The Subway is located at 1503 81st Ave W, Merrillville, IN 46410, USA.

What are the opening hours of the Merrillville Subway restaurant?

Subway in Merrillville is open daily from 8:00 AM to 9:00 PM.