Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Merrillville on Lincoln Highway across from Khols.
Many customers reported slow service, lack of communication, and inattentive staff, leading to a frustrating dining experience.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others experienced overcooked or poorly prepared dishes, with complaints about portion sizes and flavor.
Positive Experiences
Despite the negative feedback, several customers praised the friendly staff and good food, highlighting specific dishes and overall pleasant dining experiences.
Management Concerns
Several reviews mentioned a lack of effective management, with issues not being addressed in a timely manner and staff needing better training.
Value for Money
Customers expressed dissatisfaction with the value for money, citing high prices for mediocre food and small portions.
RB
Robert Brown
Nov 12, 2025
1.0
I WENT THERE FOR LUNCH, ALL I GOT WAS A MENU WITH STEAKS ON IT. I WAS LOOKING MORE FOR A SANDWICH WASN'T LOOKING TO SPEND OVER $20 ON MYSELF FOR LUNCH, SO I ORDER A WEDGE SALAD AND A CUP OF FRENCH ONION SOUP IT WAS $19 PLUS DOLLARS NOT WORTH IT. A TOTAL RIP OFF IN MY OPINION. THAT IS MY LAST VISIT TO YOUR RESTURANT.
CK
Cathy Keltz
Nov 5, 2025
2.0
Came for dinner tonight, service slow, ordered filet with garlic butter on top … none, waited for server to bring it out, took a while and we were sat right by the kitchen. Cut into filet, fatty . Leanest piece of meat and it’s fatty ? I’m blaming the mgr for NOT training servers the right way, servers for taking out food that isn’t right, pitiful looking sweet potato I’ve ever seen too. We gave you another try, nothing has changed. Won’t be back, and it doesn’t even matter to anyone at Outback.
RJ
Rollin Jonason
Nov 4, 2025
1.0
Service wasn't good took forever and the kicker they were not even busy! Then our server brings out WAY OVER COOKED Coconut shrimp when I said something I was told that's how it comes Wth no it doesn't come out burnt! Then The meal all that was on the plate 7 green beans and a chicken breast What really for $18 you have got to be kidding! Needless to say NO! I do not recommend
HH
Hailey Hammersmith
Nov 1, 2025
1.0
Ordered food with our server, she was not communicative about the kitchen being slow or even to tell us that our food was being worked on. We waited over an hour and 20
Minutes for food, although we saw other tables that came after us eating. also ordered a drink that I never received. Just overall a bad experience due to the service, even a little acknowledgment would’ve been nice.
HW
Howard Wilkes
Oct 25, 2025
2.0
Wife & I have been coming to this restaurant for several years. Visited other stores when traveling. Today, 10/25/25 was the worst experience ever at this restaurant.
I Ordered filet and received Sirloin with a lot of grizzle. Ordered Unsweetened Ice tea with lemon. Was never asked if either of us wanted a refill. I ordered a baked potato with cinnamon, butter and sour cream received maybe a teaspoon of each. Really skimping. The only thing we were served that met expectations was the French Onion soup. Manager did reverse the charge for the steak. But, the damage was already done.
Wife ordered ribs. They have changed their sauce - not good but spicy.
We had to ask for silverware twice before receiving them.
We were never offered refills of our unsweet Ice tea with lemon.
Probably will not return to this restaurant again - too many other choices.
When we arrived about 4:40 pm, the restaurant had few seated customers, The Main Dinning room only had a handful or so of customers, yet the wait to be seated was 15-20 minutes. When asked why, "Short Staff." was the response. Not the hostess' problem. Not my problem - management problem.
/s/ HEW
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the regular business hours of Outback Steakhouse in Merrillville?
Outback Steakhouse in Merrillville is open from 11:00 AM to 10:00 PM Monday through Thursday, 11:00 AM to 11:00 PM on Friday and Saturday, and 11:00 AM to 9:00 PM on Sunday.
Does Outback Steakhouse offer happy hour specials?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM at the Merrillville location.
What types of meals does Outback Steakhouse serve?
They serve lunch, dinner, and happy hour food and drinks.
What pickup and delivery options are available at Outback Steakhouse?
They offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Is the Merrillville Outback Steakhouse family-friendly and accessible?
Yes, the restaurant welcomes families, has wheelchair-accessible parking and seating, high chairs, a unisex restroom, and a wheelchair-accessible restroom.
What payment methods does Outback Steakhouse accept?
They accept American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa.
Are gluten-free menu options available at Outback Steakhouse?
Yes, they offer several gluten-free menu items. You can view them at their gluten-free menu page.
Where is Outback Steakhouse located, and what are some nearby notable places?
Outback Steakhouse is located at 1590 E Lincoln Highway in Merrillville, Indiana. It is across from Kohl's and near places such as Buddy V's Cake Slice, Chuck E. Cheese, and Costco Wholesale Merrillville.
What nearby entertainment options are available around Outback Steakhouse?
Nearby entertainment includes Chuck E. Cheese, which offers arcade games and family fun, and TGI Friday's American restaurant for additional dining options.
Where can customers shop for clothing close to Outback Steakhouse Merrillville?
Nearby clothing stores include Old Navy, dd's DISCOUNTS, DXL Big + Tall, Catherines, and Destination XL, offering a variety of apparel options.