Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Merrillville on Lincoln Highway across from Khols.
Many customers reported slow and inattentive service, with several mentioning that servers were overwhelmed or unresponsive.
Food Quality
While some dishes were praised, there were numerous complaints about food being overcooked, underseasoned, or not meeting expectations.
Management Presence
Several reviews noted a lack of visible management to address service issues or assist staff during busy times.
Positive Experiences
Despite the criticisms, there were also positive mentions of friendly staff and enjoyable food experiences, indicating some customers had satisfactory visits.
BB
Bret Bowman
6 days ago
3.0
Wow! I hadn't been to eat at Outback Steakhouse for a while. I always have loved the Alice Springs chicken and it used to cost $15. Now? $21 and smaller size. Blooming onion was a little over cooked. At least the service was great!
Not sure if I'll eat here again. To be honest, didn't anticipate the huge 70% price increase. This is chicken for Pete's sake, not premium steak 🥩
It's getting to the point that you can't eat out anymore because it's so rip off expensive. Some people enjoy getting ripped off, but not me.
It's kind of sad, but I'll probably not eat at Outback again. Can't really find anything on the menu that's worth the extreme costs.
CH
Christina Harmon
Jan 2, 2026
1.0
I hate leaving bad reviews . But this place is severely unstaffed as far as servers go . They kept on seating our server you can tell they were overwhelmed. No refills no checking in us after food dropped off no utensils . Not even a spoon for my kids to eat their food . We just boxed everything and left . We had the meal deal that came with dessert but we didn’t even receive that . Too much chaos going on . Had to get up and ask for things . I’ll just stay home and eat jeez . Several tables needed things and to be Checked on . Not one MANAGER in site trying to see what was happening in the main dining room. Normally at other restaurants the manager is trying to help out and see what guest need to be helped . But nope not one manager except for the host who was trying to help .
MG
Morocco Girl
Dec 30, 2025
4.0
The service is on the slow side, but I like the ambiance & the food is always good! My aunt & I came here a week before Christmas for lunch. The restaurant only had a few tables, but we stood at the entrance for a couple of minutes before being greeted & seated. We sat on the side where the bar is & our server seemed to wander off more than usual. Imo, the service isn't up to par, but the food was delicious! This location would be better if the host & servers were more friendly & attentive. Other than that, we do enjoy the food.
Please excuse the picture of my hand, but I took that pic for another review. However, you do get to see the iced tea that I ordered. If you add a flavor, such as strawberry or mango, there are NO free refills.
FL
Fred Lemery
Dec 29, 2025
4.0
Got the sweet BBQ wings which were cooked exactly how I like them, nice crunch, the sauce was flavorful but it was pretty salty. Got the ceaser salad and that was also salty. Still ate it tho. The star was the 8oz steak which was cooked beautifully and didn't need steak sauce at all. Will be back again for the steak.
NB
Nena Burgos
Dec 20, 2025
1.0
LITERALLY RIGHT NOW… DONT KNOW THE SERVERS NAME SHE DIDNT TELL US SHE GOT LONG BRAIDS BUT ANYWAYS I NEVER MADE A BAD REVIEW BUT I MOST DEF WAS WAITING TO LEAVE JUST TO DO THIS … GOT THERE SAY DOWN SHE CAME GAVE US NO WATER GOT BREAD AND APP ATE IT THAN GOT PLATES AND SILVER WARE. She didn’t listen to any off the requests for anyones meal (rxtra this and that) didnt even bring us the silver wear the host didnt after we ate the bread and app …. Mind u i still dont know her name . Than at the end had the nerve to liger around and do my crdit card on her own and wait there for the tip part i cant beliebe how horrible her service was i ray to god its her first day cuz baby u need to just gone head and head out didnt ask for refills or nothing i aint never have no bad service like this and u wanna linger for a tip baby gone head and do better
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the regular business hours of Outback Steakhouse in Merrillville?
Outback Steakhouse in Merrillville is open from 11:00 AM to 10:00 PM Monday through Thursday, 11:00 AM to 11:00 PM on Friday and Saturday, and 11:00 AM to 9:00 PM on Sunday.
Does Outback Steakhouse offer happy hour specials?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM at the Merrillville location.
What types of meals does Outback Steakhouse serve?
They serve lunch, dinner, and happy hour food and drinks.
What pickup and delivery options are available at Outback Steakhouse?
They offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Is the Merrillville Outback Steakhouse family-friendly and accessible?
Yes, the restaurant welcomes families, has wheelchair-accessible parking and seating, high chairs, a unisex restroom, and a wheelchair-accessible restroom.
What payment methods does Outback Steakhouse accept?
They accept American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa.
Are gluten-free menu options available at Outback Steakhouse?
Yes, they offer several gluten-free menu items. You can view them at their gluten-free menu page.
Where is Outback Steakhouse located, and what are some nearby notable places?
Outback Steakhouse is located at 1590 E Lincoln Highway in Merrillville, Indiana. It is across from Kohl's and near places such as Buddy V's Cake Slice, Chuck E. Cheese, and Costco Wholesale Merrillville.
What nearby entertainment options are available around Outback Steakhouse?
Nearby entertainment includes Chuck E. Cheese, which offers arcade games and family fun, and TGI Friday's American restaurant for additional dining options.
Where can customers shop for clothing close to Outback Steakhouse Merrillville?
Nearby clothing stores include Old Navy, dd's DISCOUNTS, DXL Big + Tall, Catherines, and Destination XL, offering a variety of apparel options.