McDonald's

3.7
2060 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6100 Mississippi Street, Merrillville, IN
46410, United States

Hours

Reviews

3.7
2,060 reviews
5 stars
823
4 stars
496
3 stars
362
2 stars
124
1 star
255

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of exceptional and poor service, with some praising friendly staff while others experienced rudeness and inefficiency.

Food Quality

Feedback on food quality was inconsistent, with some customers receiving hot and fresh meals, while others complained about cold food and incorrect orders.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in restrooms and dining areas, with some customers noting dirty tables and floors.

Order Accuracy

There were multiple complaints about missing items and incorrect orders, indicating a need for improvement in order accuracy.

Pricing Concerns

Some customers felt that prices were higher than expected for fast food, leading to dissatisfaction with the value received.
  • MF
    Michael Flemming
    1 day ago
    3.0
    It's fast food. It's not great it's not horrible. Something to get you by when you're not home.
  • BB
    Britt
    Nov 15, 2025
    1.0
    This McDonald use to be the best one to me,until recently. Went through the drive thru, my son wanted a medium milkshake no cream. They put the milkshake in a small cup. Im looking at shake like I order a medium and this is a small. I pulled around and went inside. Spoke with I guess a team lead light skin lady. I told her this is a small and I ordered a medium. Mind you it was just a week ago, I ordered the same meal and it came in a medium cup.She proceeded to tell that since it was no whip cream then it come in a small. Im paying for medium but get a small, like you robbing your customers. Then today I had 3 meals, each had a drink. The daily double comes with a small drink, the same team lead proceeded to say it was added to the other order that had a small drink. Well no if the daily double value meal comes with a drink I want my drink. I guess this McDonald's want to spend your money how they want to and give you what they think you should have. Fix it.
  • JG
    James Grissom
    Nov 10, 2025
    1.0
    Mcdonald's used to be a cheap dinner option that now charges as much as everyone else!
  • CL
    Charlene Letourneau
    Oct 28, 2025
    5.0
    What's on the parts running for my job and needed to grab a quick bite to eat and use the restroom a service in the restaurant was great
  • HH
    Heather
    Oct 15, 2025
    5.0
    Always fast and efficient! Polite and the we get smiles from each employee! I go to this McDonald's over others

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at McDonald's in Merrillville?

McDonald's in Merrillville is open from 4:30 AM to 11:00 PM Monday through Wednesday and Sunday, from 4:45 AM to 11:00 PM Thursday and Friday, and from 5:00 AM to 11:00 PM on Saturdays.

When is the drive-thru service available at this McDonald's location?

The drive-thru opens at 4:30 AM daily; closing time is 11:00 PM Sunday to Wednesday, and 12:00 AM (midnight) Thursday through Saturday.