Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,855 reviews
5 stars
691
4 stars
397
3 stars
351
2 stars
144
1 star
272
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service is inconsistent, with reports of friendly staff but also instances of rudeness and unprofessional behavior.
Food Freshness
Food quality is hit or miss, with complaints about cold, stale, or improperly prepared items, but some customers report fresh and hot food.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Cleanliness
The restaurant is generally reported as clean, but some reviews mention messy conditions during busy times.
Speed of Service
Service speed varies widely, with some customers praising quick service while others report long wait times.
- TDTL DJan 4, 20264.0Love weekly speicals
- AJaddison jewettDec 8, 20251.012/8 at 8:30pm .. workers like to stand around the lobby, run around, and scream with their friends? girl worker in pink/blonde hair yelled at them to get back to work then joined in on it. so obnoxious and unprofessional … girl worker in glasses/skirt sent to clean lobby but stood around for at least 15 minutes (the duration of me being there). maybe worry about the food being fresh instead of what your friends are up to.
- L2Lucy 201Dec 6, 20255.0Employees always smile and help if there are any issues. Best McDonalds around by far!
- MZMarch “MarchHareZ” ZDec 4, 20251.020 minutes. Waited 20 minutes for ONE chicken sandwich. AND IT WASNT EVEN GOOD. Usually it is, but not today! Not even a sorry. This place needs to get it together. Everyone else got their food before I did. I had to flag the person down in order to get an answer about my order. To which they replied "oh we must have forgotten." HOW DO YOU FORGET A PERSON ORDER AT A FAST FOOD PLACE? It wasn't even that busy. This happened around at 1:35pm and I didn't get it till 1:53pm.
- MSmatthew spicknallNov 24, 20251.0Closing staff at 7pm last night No greeting Food cold for chicken wraps Rude Unprofessional If the store manager Nicole is still the one running this, I’m sorry, but this isn’t how it should be….
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 2900 West 81st Avenue, Merrillville?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the drive-through hours at this McDonald's location?
The drive-through is available daily from 5:00 AM to 11:00 PM.
Can I get McDonald's food delivered from this location?
Yes, McDonald's offers delivery service daily from 5:00 AM to 10:59 PM with options for no-contact and same-day delivery.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app to order food from McDonald's?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store.
Does this McDonald's have WiFi available?
Yes, WiFi is available at this McDonald's location.
What nearby places can I visit before or after dining at McDonald's?
You can visit Simply Wigs Boutique for beauty products, Studio 30 Hair Concepts for hair styling, or ZENdo Massage & Bodywork for relaxation services nearby.
Is there a car dealer near McDonald's where I can check out vehicles or repairs?
Yes, several car dealers close by include Ram, Bosak Performance, Bosak Commercial and Fleet Center, and Schepel Cadillac.
Are there any fitness or martial arts facilities near McDonald's?
Yes, Team Colón Mixed Martial Arts and Iron Rails Training Facility are nearby for fitness and sports activities.
Where can I find a pharmacy close to this McDonald's?
CVS Pharmacy is located nearby and is convenient for picking up health and shopping needs.