Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality were mixed, with some praising friendly staff and quick service, while others reported poor customer service and long wait times.
Order Accuracy
Many customers expressed frustration with incorrect orders and missing items, indicating a consistent issue with order accuracy.
Cleanliness
The cleanliness of the restaurant received positive feedback from some customers, while others noted issues with dirty bathrooms and overall cleanliness.
Food Quality
Food quality was generally described as fresh and hot, but there were complaints about cold fries and incorrect food preparation.
MM
Mikey Mance
Feb 19, 2026
5.0
It was amazing. They completed my order to my satisfaction of 6 gallons of mayonnaise on my fish fillet.
DD
David Daughton
Feb 10, 2026
2.0
All we got were drinks and it was still excruciatingly slow. They did not look at any order past the next one. We had to order from kiosk not a person
ML
MIG LEO
Feb 5, 2026
2.0
Went to the drive through, ordered a large meal. I get home, open the bag and order of fries looks to be the same size as the medium.
SC
Samantha.cal88 Calderon
Feb 5, 2026
5.0
Friendly staff but I ordered a cheese burger with just the meat patty on the side, they gave me my burger (bun, cheese ect) but the patty on the side was missing.
AT
Ana Torres
Jan 21, 2026
5.0
Exceptional Service Worth the Drive – Michael is a Star!
I don't mind driving a little farther past other locations to get to this specific McDonald's because they simply get everything right. Tonight, I want to specifically highlight an employee named Michael.
Michael reminds me of what McDonald’s was like when I was a kid—a genuine smile handing you a Happy Meal and actually making you happy. McDonald’s was the first job for both me and my big brother. My brother was always so joyful that everyone nicknamed him "HAPPY." Seeing Michael interact with my children reminds me so much of my brother; he stands out in the best possible way.
It’s not just Michael, though. Tonight, I noticed the manager on duty hustling right alongside the crew. I love seeing that kind of leadership; the teamwork here is the BEST. To whomever runs the hiring department: you are doing an exceptional job finding quality people.
I had a very long, hard day at the doctor and didn't have it in me to make dinner. My kids were thrilled with their meals, and the service turned my whole day around. Thank you for the consistently great experiences! I do recommend this McDonald’s to everyone.
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