McDonald's

3.7
2615 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1939 E 80th Ave, Merrillville, IN
46410, United States

Hours

Reviews

3.7
2,615 reviews
5 stars
1,057
4 stars
574
3 stars
435
2 stars
187
1 star
362

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor management.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, leading to frustration.

Speed of Service

Service speed is inconsistent; some customers report fast service while others mention long wait times.

Cleanliness

The cleanliness of the restaurant is generally noted positively, though some customers reported issues with the bathrooms.

Food Quality

Food quality is hit or miss, with some customers enjoying fresh meals while others received subpar or incorrect items.
  • EP
    E R P
    5 days ago
    5.0
    During my visit my food order was hot and fresh and the customer service provided overall was excellent. The drive thru was busy but they kept the line going super fast which is a plus especially during the lunch hours. Keep up the great work!
  • TF
    Toni Ford
    Nov 12, 2025
    4.0
    No matter when or what time I come here they fries are always cold or just warm. Never hot. I am going to start taking them back instead of throwing away my money.
  • JC
    Jim Chevy
    Nov 1, 2025
    1.0
    garbage 🗑 out in the parking lot sticky spills all over the drink despenser area funny garbage like smell by the front took about 5 minutes before someone decided to serve me as the whole crew was busy talking and goofing about highly disappointed 😞 all fast food places are going down hill not even worth going anymore
  • BC
    Brittany Crawford
    Oct 21, 2025
    3.0
    They don't even know their own menu. And is now charging for sauce.
  • JB
    James Baker
    Oct 12, 2025
    5.0
    This McD's is far and away superior to the one up the street. The day shift is when I usually chow down and this place is my new go to after being a near-daily regular at the other McD's. It's been a month hanging out at this place and have had ZERO problems. None.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 1939 E 80th Ave, Merrillville?

McDonald's at 1939 E 80th Ave, Merrillville is open daily from 5:00 AM to 11:00 PM.

Is McDonald's drive-thru available and what are its hours?

Yes, McDonald's offers a drive-thru service daily from 5:00 AM to 11:00 PM.