Brand Certified
Dunkin'
3.7(611 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
5775 S Broadway, Merrillville, IN
46410, United States
Certified by Dunkin' • Mar 01, 2026
(219) 887-4710
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Merrillville, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.7
611 reviews
5 stars
284
4 stars
112
3 stars
69
2 stars
35
1 star
111
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of friendly and rude service, with many customers reporting poor attitudes and lack of attentiveness from staff.
Order Accuracy
Numerous reviews highlight frequent issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Customers have reported inconsistent food quality, with some items being old, burnt, or improperly prepared.
Cleanliness and Environment
While some customers noted cleanliness, others reported unsanitary conditions and issues with the store's environment.
Management Issues
Several reviews mention poor management and organization, contributing to long wait times and overall dissatisfaction.
- JOJessica OlsonFeb 6, 20261.0I’d give zero stars if I could. The wait is always forever. The employees don’t pay attention. They aren’t attentive. They are not professional & your order is often wrong or missing items. Not to mention making you pull forward for food and wait forever. No organization. Poor management. Just poor customer service all around. I want to like it bc it’s close to my home but I’ll be driving out of the way to another dunkin from now on.
- LSLori SneiderwineJan 13, 20265.0I went on a Sunday afternoon. It was very busy and yet the employees were very friendly and very professional.
- DNDavid NewsomeJan 7, 20264.0The don't stir the coffee for you
- GGgenious00Jan 3, 20262.0Done with DD yuk
- ARanthony richardDec 31, 20255.0Good service
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' in Merrillville, IN?
Dunkin' in Merrillville, IN is open daily from 5:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery services?
Yes, this Dunkin' location offers delivery services every day from 5:00 AM to 8:30 PM.
Can I place an order ahead using a mobile app?
Yes, you can order ahead using the Dunkin' app available on both the Apple App Store and Google Play Store for a fast grab and go experience.
What are some featured items on the current Dunkin' menu?
The current menu features the Pumpkin Spice Iced Signature Latte, Chipotle Loaded Hash Browns, and the new Cereal N' Milk Iced Latte made with real cereal.
What types of meals does Dunkin' serve at this Merrillville location?
Dunkin' serves breakfast, brunch, and lunch meals, including coffee, espresso, breakfast sandwiches, donuts, and more.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.
What nearby places can I visit before or after Dunkin'?
Nearby, you can visit Baskin-Robbins for ice cream and desserts or Popeye's Louisiana Kitchen for a hearty American meal.
Is there a UPS Access Point near Dunkin' in Merrillville?
Yes, there are UPS Access Point locations nearby for courier and shipping services, convenient to visit when stopping by Dunkin'.
Are there automotive services close to the Dunkin' location?
Yes, nearby automotive services include Shaver Preferred Motors (used car dealer), Levin Tire & Service Center, and U-Haul Neighborhood Dealer for truck rentals.
Does Dunkin' in Merrillville offer any vegetarian options?
Yes, Dunkin' offers vegetarian-friendly options as part of their menu.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
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- Legal business name
- Hours of operation
- Phone number
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