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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(611 reviews)

Business Details

5775 S Broadway, Merrillville, IN
46410, United States
(219) 887-4710
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Merrillville, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5775 S Broadway, Merrillville, IN
46410, United States

Hours

Reviews

3.7
611 reviews
5 stars
284
4 stars
112
3 stars
69
2 stars
35
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude service, with many customers reporting poor attitudes and lack of attentiveness from staff.

Order Accuracy

Numerous reviews highlight frequent issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Customers have reported inconsistent food quality, with some items being old, burnt, or improperly prepared.

Cleanliness and Environment

While some customers noted cleanliness, others reported unsanitary conditions and issues with the store's environment.

Management Issues

Several reviews mention poor management and organization, contributing to long wait times and overall dissatisfaction.
  • JO
    Jessica Olson
    Feb 6, 2026
    1.0
    I’d give zero stars if I could. The wait is always forever. The employees don’t pay attention. They aren’t attentive. They are not professional & your order is often wrong or missing items. Not to mention making you pull forward for food and wait forever. No organization. Poor management. Just poor customer service all around. I want to like it bc it’s close to my home but I’ll be driving out of the way to another dunkin from now on.
  • LS
    Lori Sneiderwine
    Jan 13, 2026
    5.0
    I went on a Sunday afternoon. It was very busy and yet the employees were very friendly and very professional.
  • DN
    David Newsome
    Jan 7, 2026
    4.0
    The don't stir the coffee for you
  • GG
    genious00
    Jan 3, 2026
    2.0
    Done with DD yuk
  • AR
    anthony richard
    Dec 31, 2025
    5.0
    Good service

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Merrillville, IN?

Dunkin' in Merrillville, IN is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery services?

Yes, this Dunkin' location offers delivery services every day from 5:00 AM to 8:30 PM.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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