Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Merrillville, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
604 reviews
5 stars
281
4 stars
111
3 stars
69
2 stars
33
1 star
110
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported inconsistent service, with many experiencing rude or unhelpful staff and long wait times.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including wrong drinks and missing items, leading to customer frustration.
Food Quality
Several customers complained about the quality of food, mentioning stale or burnt items, and dissatisfaction with the preparation of breakfast items.
Cleanliness
Some reviews noted cleanliness issues within the store, including concerns about food safety and overall hygiene.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and highlighted positive experiences with certain orders.
- LOLatanya Orr5 days ago1.0I took my grandbaby to get a macchiato and the manager was very rude by telling my grandbaby that she "has a lot going on" in her macchiato. Her job is just to make the order and not complain to her co-workers as to what a person is ordering. And, if she chooses to complain, it is not professional to do it on front of the customer. My grandbaby was not pleased nor am I. They need to be trained in customer service.
- JUJoe Utofka6 days ago1.0should be able to give neg stats for the horrible servic, just close this place down the employed clearly don't want to do anything but chill with their friends. smh
- IBIra BellNov 17, 20255.0I had a terrible experience last night at this location. Went back today and the young ladies on shift made it right!
- THTerri Lynn HalbeNov 4, 20253.0The food and the people working were very nice and helpful. But there was a garbage truck blocking the drive thru so I couldn't use the drive thru. And then I went in and when I got out he was parked behind me so I couldn't leave. I had to wait 10 minutes on him to finish his coffee and food on the inside before he moved his truck. I thought that was very rude of him. I politely waited and eventually he moved.
- QSQueen SherriceOct 28, 20252.0I usually never have a problem with this Dunkin location until today . I walked in to place my order at the self ordering pad and as I am doing that one of the young ladies that worked there said to another young lady that she told her she should lock the doors , in reference to the drive through line being long. I just continued to place my order when I get my order which is a medium sized iced matcha latte (light ice) she gives me half of a cup , I get the line was packed which they handled because the time I left nobody was in line. I felt there frustration but you shouldn’t take it out on the customers or skimp me on my drink.
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' in Merrillville, IN?
Dunkin' in Merrillville, IN is open daily from 5:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery services?
Yes, this Dunkin' location offers delivery services every day from 5:00 AM to 8:30 PM.
Can I place an order ahead using a mobile app?
Yes, you can order ahead using the Dunkin' app available on both the Apple App Store and Google Play Store for a fast grab and go experience.
What are some featured items on the current Dunkin' menu?
The current menu features the Pumpkin Spice Iced Signature Latte, Chipotle Loaded Hash Browns, and the new Cereal N' Milk Iced Latte made with real cereal.
What types of meals does Dunkin' serve at this Merrillville location?
Dunkin' serves breakfast, brunch, and lunch meals, including coffee, espresso, breakfast sandwiches, donuts, and more.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient ordering and pickup.
What nearby places can I visit before or after Dunkin'?
Nearby, you can visit Baskin-Robbins for ice cream and desserts or Popeye's Louisiana Kitchen for a hearty American meal.
Is there a UPS Access Point near Dunkin' in Merrillville?
Yes, there are UPS Access Point locations nearby for courier and shipping services, convenient to visit when stopping by Dunkin'.
Are there automotive services close to the Dunkin' location?
Yes, nearby automotive services include Shaver Preferred Motors (used car dealer), Levin Tire & Service Center, and U-Haul Neighborhood Dealer for truck rentals.
Does Dunkin' in Merrillville offer any vegetarian options?
Yes, Dunkin' offers vegetarian-friendly options as part of their menu.