Dairy Queen (Treat)

4.0
280 reviews
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Business Details

7305 Taft St, Merrillville, IN
46410-4548, United States
(219) 267-4749
https://www.dairyqueen.com/
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About

Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
7305 Taft St, Merrillville, IN
46410-4548, United States

Hours

Reviews

4.0
280 reviews
5 stars
154
4 stars
52
3 stars
29
2 stars
10
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, poor service, and rude staff interactions.

Quality Control

Frequent complaints about food quality, including poorly mixed blizzards and stale ingredients.

New Ownership

Customers expressed dissatisfaction with the new ownership, noting a decline in service and product quality.

Positive Experiences

Some customers enjoyed the ice cream and praised the friendly staff, indicating that there are still positive experiences to be had.

Cleanliness and Environment

Mixed feedback on cleanliness, with some noting a need for maintenance and improvement in the store's appearance.
  • LG
    Lilly Glenn-Wagonblast
    Nov 15, 2025
    2.0
    Really bad customer service!!! Won't go there ever again!!!
  • MM
    Msap
    Nov 2, 2025
    1.0
    Dairy Queen – 73rd & Taft, Merrillville I knew I shouldn’t have stopped here, but I had a craving for a Peanut Buster Parfait and didn’t feel like driving any farther. While watching the employee make my parfait, the machine started acting up — she had to stop midway through, leaving it half ice cream and half fudge, and spend about 3–5 minutes fixing it. Once she got it working again, instead of starting over, she just continued with the same cup — even though the ice cream had completely melted and looked more like a chocolate shake. Then she just added some new ice cream on top and handed it to me. I told her, absolutely not, it needed to be remade. She did make another one, but honestly, I’m just surprised she thought that was acceptable to serve in the first place. Customer service definitely missed the mark here. Do yourself a favor and go elsewhere.
  • DC
    Dunia C.C.
    Oct 27, 2025
    5.0
    Loving my pumpkin pie blizzard! Nice staff
  • EM
    Emerson Michael
    Oct 8, 2025
    2.0
    One guy working by himself and he is on the phone. One medium blizzard 12 minutes. Don't waste your time
  • DE
    David Erickson
    Aug 24, 2025
    1.0
    Easily the worst Dairy Queen I've ever been to prior to these owners I used to go to this location all the time. Now I only go rarely and after my last experience I will never go again. They don't care about the customer at all. Even when it's their fault they will not give you a refund. On their website you can buy Dairy Queen Frozen cakes. But when you order them and go to pick them up they don't even offer them in store. And they won't refund you. They could easily take them off of their website but they don't. They are incompetent to say the least. And the outside of the building could use some work too. The concrete is all messed up and they obviously don't have anyone to cut their grass. Really sad what has become to one of the better Dairy Queens
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Frequently Asked Questions About Dairy Queen (Treat)

What are the operating hours of Dairy Queen (Treat) at 7305 Taft St, Merrillville?

Dairy Queen (Treat) is open daily from 10:00 AM to 10:00 PM.

What kind of desserts and treats does Dairy Queen (Treat) specialize in?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, frozen novelties, and ice cream cakes.