Chipotle Mexican Grill

3.2
1072 reviews
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About

Mexican Restaurant
Chipotle Hobart R is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2831 E 80th Ave, Merrillville, IN
46410, United States

Hours

Reviews

3.2
1,072 reviews
5 stars
398
4 stars
171
3 stars
95
2 stars
88
1 star
320

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and dismissive staff, with many customers feeling ignored or treated poorly during their visits.

Food Quality

Customers frequently reported issues with food quality, including cold meals, small portions, and missing ingredients, leading to dissatisfaction.

Cleanliness

The restaurant was often described as dirty, with unclean dining areas and food preparation spaces, contributing to a negative dining experience.

Order Accuracy

Many customers experienced problems with order accuracy, including missing items and incorrect food preparation, which frustrated patrons.

Long Wait Times

Several reviews mentioned excessively long wait times for both in-store and online orders, causing inconvenience for customers.
  • AH
    Antonio Hernandez
    3 days ago
    2.0
    Often missing some of the side sauce, especially if salad ordered. They say thr don't got the dressing ordered only when asked about it. Had ordered a burrito and paid the extra for queso and it wasn't included in order on side. Half the time they hand me the food at the pick up window and walk off, then I gotta wait how ever long to get the ordered drinks they forgot.
  • RA
    Randy Anderson
    3 days ago
    5.0
    Came in late last night for a chicken bowl. Natalie went above and beyond to explain the options and had an incredible disposition despite it being late and near the end of their work day. People like that just lift up everyone else around them. Again, despite it being late, the food displayed very well and was fresh. Heck, even the guacamole looked fresh......not something you'd expect to see late at night. I got my order to go and it tasted as good as it looked. I usually go to the Crown Point location as its closer for me. Moving forward, I'll make the drive to Merrillville. Thanks again Natalie!
  • JB
    Jazmin Boyd
    6 days ago
    5.0
    A young lady I think her name was Aisa took care of my food this morning made my meal while making sure no cross contamination from sauces got into my food. She greeted me with a smile and asked how my day was, she even let me taste test the sofritas. 10/10 recommend.
  • A1
    admission no. 1117
    Dec 23, 2025
    5.0
    Super nice staff…i am working at mexican restaurant but love chipotle ❤️…all of them are so welcoming and they remember me..will be back soon with horchatas😁😋
  • JF
    Jay Fortune
    Dec 14, 2025
    2.0
    Whoever is cooking steak and cutting it, left dumb fatty pieces all in meat.so whomever made my bowl, out all fat meat of the steak in my bowl.. yall don't throw away the fat? Just give it to me, huh?i wouldn't of bought.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Merrillville specialize in?

Chipotle Mexican Grill offers Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads.

What are the operating hours for Chipotle Mexican Grill at 2831 E 80th Ave?

Chipotle Mexican Grill is open daily from 10:45 AM to 10:00 PM.