Chipotle Hobart R is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted rude and dismissive staff, with many customers feeling ignored or treated poorly during their visits.
Food Quality
Customers frequently reported issues with food quality, including cold meals, small portions, and missing ingredients, leading to dissatisfaction.
Cleanliness
The restaurant was often described as dirty, with unclean dining areas and food preparation spaces, contributing to a negative dining experience.
Order Accuracy
Many customers experienced problems with order accuracy, including missing items and incorrect food preparation, which frustrated patrons.
Long Wait Times
Several reviews mentioned excessively long wait times for both in-store and online orders, causing inconvenience for customers.
AH
Antonio Hernandez
3 days ago
2.0
Often missing some of the side sauce, especially if salad ordered. They say thr don't got the dressing ordered only when asked about it. Had ordered a burrito and paid the extra for queso and it wasn't included in order on side. Half the time they hand me the food at the pick up window and walk off, then I gotta wait how ever long to get the ordered drinks they forgot.
RA
Randy Anderson
3 days ago
5.0
Came in late last night for a chicken bowl. Natalie went above and beyond to explain the options and had an incredible disposition despite it being late and near the end of their work day. People like that just lift up everyone else around them. Again, despite it being late, the food displayed very well and was fresh. Heck, even the guacamole looked fresh......not something you'd expect to see late at night. I got my order to go and it tasted as good as it looked. I usually go to the Crown Point location as its closer for me. Moving forward, I'll make the drive to Merrillville. Thanks again Natalie!
JB
Jazmin Boyd
6 days ago
5.0
A young lady I think her name was Aisa took care of my food this morning made my meal while making sure no cross contamination from sauces got into my food. She greeted me with a smile and asked how my day was, she even let me taste test the sofritas. 10/10 recommend.
A1
admission no. 1117
Dec 23, 2025
5.0
Super nice staff…i am working at mexican restaurant but love chipotle ❤️…all of them are so welcoming and they remember me..will be back soon with horchatas😁😋
JF
Jay Fortune
Dec 14, 2025
2.0
Whoever is cooking steak and cutting it, left dumb fatty pieces all in meat.so whomever made my bowl, out all fat meat of the steak in my bowl.. yall don't throw away the fat? Just give it to me, huh?i wouldn't of bought.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Merrillville specialize in?
Chipotle Mexican Grill offers Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours for Chipotle Mexican Grill at 2831 E 80th Ave?
Chipotle Mexican Grill is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Merrillville?
It is located at 2831 E 80th Ave, Lake, Merrillville, IN 46410, USA.
How can I contact Chipotle Mexican Grill in Merrillville by phone or email?
You can call them at +1 219-758-2728 or email IN.4360.HobartR@chipotle.com.
Does Chipotle Mexican Grill offer online ordering or a mobile app?
Yes, you can order online through https://order.chipotle.com/ or use the Chipotle mobile app available in the Apple App Store.
What is Chipotle's commitment to food quality and sourcing?
Chipotle uses 53 real ingredients from farms that follow humane and sustainable practices, serving responsibly sourced and classically cooked meals without artificial colors, flavors, or preservatives.
Are there any nearby restaurants I can visit before or after dining at Chipotle Mexican Grill?
Yes, nearby restaurants include Nothing Bundt Cakes, Joe's Crab Shack, BJ's Restaurant & Brewhouse, Jersey Mike's, and Taco Bell.
Is there a supermarket near Chipotle Mexican Grill for convenient shopping?
Yes, Meijer supermarket is close by, offering grocery, pharmacy, and retail services for convenient shopping before or after your meal.
What nearby entertainment options are available near Chipotle Mexican Grill?
Chuck E. Cheese offers arcade games and event planning, perfect for family fun near Chipotle.
How can social media help me stay updated about Chipotle Mexican Grill?
You can follow Chipotle on LinkedIn, Pinterest, YouTube, Facebook, Instagram (@chipotle), and Twitter (@ChipotleTweets) for news and promotions.