Charleys Cheesesteaks

Reviews

• AS

  April Sanders

  Nov 11, 2025
  1.0
  Watch these people my total on my receipt says $31.82 tell me why they charged me $63.64. I only ordered (2) regular Philly Cheesestake meals. Never again. I asked for Chicken Philly and was given Steak instead. Tried calling the store with the number on my receipt and it goes to a fax machine and when I google the store number that number was disconnected.
• S1

  SECURE 1

  Oct 26, 2025
  1.0
  I LITERALLY STOOD THERE FOR ABOUT 2 MINUTES ON PURPOSE TO SEE HOW LONG IT WOULD TAKE FOR THE CHILD BEHIND THE COUNTER TO LOOK UP FROM HIS PHONE... NOT UNTIL ANOTHER CHILD FROM THE BACK CAME UP FRONT TO TELL HIM UP LOOK UP.... THEY BOTH LOOKED AT ME AS IF I WAS THE PROBLEM NOT THE FACT THAT THEY WERE ON THEIR PHONE TO BEGIN WITH... THEN I SEE ANOTHER CHILD IN THE BACK VAPPING... THESE ARE CHILDREN YOU HAVE WORKING HERE IT'S A SHAME BC THIS IS THE WORST CHARLEY'S I'VE EVER BEEN TO THE ONE IN CHICAGO RIDGE MALL IS WAAAAYYY MORE PROFESSIONAL NOT TO MENTION THE SANDWICH MARKET KEPT PLAYING WITH HIS AIR PODS FIXING OR ADJUSTING IT WHILE STILL WEARING THE GLOVES HE WAS MAKING THE SANDWICHES WITH I SEEN THAT AND CANCELED MY ORDER.... AND KEPT MOVING HIS DREADS OR LOCKS OR WHATEVER HIS HAIR OUT OF HIS FACE .... OCT 26 2025 14:30 SUNDAY THE MANAGEMENT OR OWNER IS TO BLAME FOR THIS OUTRAGEOUS ACTS FROM FOOD SERVERS SOMEONE SHOULD CALL THE HEALTH INSPECTOR AND THE OWNER SHOULD CHECK THE CAMERAS AN TRAIN THESE CHILDREN OF HIS TO BE BETTER ALL THE WAY AROUND
• JG

  Jon Grimley

  Oct 1, 2025
  1.0
  Not sure about the food. Stood at the counter for 5 minutes, 3 feet from the guy working on 10/1/2025 at 5pm. He ignored me for the first couple minutes. Then he pulled 10 fries and 6 or 7 wings from the fryer. Right in front of me. Never said "Hi" or "I'll be right with you" or "just a minute." Just total silence, and TOTALLY avoiding eye contact. Rather than waste my time with customer service like that, I walked away and stopped at Jersey Mike's on the way home. They at least pretended to appreciate my business...
• SS

  Scot S

  Sep 13, 2025
  1.0
  Tried ordering two separate Saturdays but was turned away both times because they were too busy and one had one worker. Maybe hire some help.
• CY

  Chila Young

  Jul 22, 2025
  1.0
  Management was very rude when I called and trained to express my concern about a situation.

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