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Buffalo Wild Wings

3.9
(1368 reviews)

Business Details

2515 Southlake Mall Drive, Merrillville, IN
46410, United States
(219) 794-9453

About

Chicken Wings RestaurantSports BarRestaurant
There’s a Buffalo Wild Wings near you at 2515 Southlake Mall Drive, Merrillville, IN. We’re your local sports bar and restaurant serving award-winning Buffalo, boneless, and bone-in chicken wings with 26 signature sauces and dry rubs. Enjoy burgers, wraps, sandwiches, and shareables perfect for lunch, dinner, late-night bites, or game day. Order dine-in, takeout, curbside pickup, or delivery. Catering available for parties, corporate events, and celebrations. Stop by with family, friends, or co-workers to catch live sports on our many big screens, enjoy happy hour specials, or grab a cold beer with your wings.

Location

Buffalo Wild Wings
2515 Southlake Mall Drive, Merrillville, IN
46410, United States

Hours

Reviews

3.9
1,368 reviews
5 stars
719
4 stars
274
3 stars
134
2 stars
67
1 star
174

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for seating and service, with some experiencing rude or inattentive staff.

Food Quality

While some customers enjoyed the food, many complained about cold or improperly prepared items, including undercooked wings.

Positive Staff Experiences

A few servers, particularly J-Ro and Asia, received high praise for their friendly and attentive service.

Cleanliness Concerns

Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the bathrooms.

Management Problems

Customers expressed dissatisfaction with management's responsiveness and professionalism, citing unhelpful or rude interactions.
  • GR
    Grace Ryan
    Feb 26, 2026
    1.0
    We had a party of 10 go into BDUBS on 2/26/26 we were greeted with the kitchen is about 30 mins behind, we said not a problem could we still sit and order drinks because a few of us wanted alcoholic beverages before dinner- host said no problem so we sat. We weren’t greeted until 35 minutes after being sat, they wouldn’t let us order alcohol from the bar to bring to the table which wasn’t a problem. We just went back to the table. After the 35 mins, we ordered drinks and appetizers- it took an additional 15 minutes for some pops and waters to come out- 2 were wrong, 1 didn’t get her drink at all, then the alcohol never came. The apps also never came. Manager never came over to the table to apologize- no smiles, no customer service at. Absolutely horrible service. We had a baby as well and not offered a high chair. To add, they were still sitting tables, greeting those tables, and their food was out.
  • CB
    Croissant Bagel
    Feb 15, 2026
    1.0
    It took 1 hour to get me my food then 5 people at my table found hair in their drinks and food and their was 13 of us
  • VH
    Victoria Henderson
    Feb 9, 2026
    1.0
    Waited while people walked out , eventually walked up and asked for a table and was told she would be right there . As they stood there and watched us around the bar as we waited . We walked out horrible service and no one answered the phone while we stood there waiting.
  • PP
    Pascha!
    Jan 27, 2026
    5.0
    Me and my friends are starting a tradition where we watch the Superbowl together every year. We chose Buffalo Wild Wings and it was such a great decision! I'm in love with the nachos
  • JB
    Jef Burger
    Dec 30, 2025
    5.0
    My wife and I really enjoyed our meal there thanks in big part to our server, Asia. She was really friendly and attentive and made our meal a great experience. The wings and fries were good, (miss the buffalo chips and cheese though) and my wife liked her wrap. We'll definitely go back and hope that Asia will be there!

Brand Certified Facts from Buffalo Wild Wings

This information is certified by Buffalo Wild Wings and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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