Buffalo Wild Wings

4.0
1357 reviews
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Business Details

2515 Southlake Mall Drive, Merrillville, IN
46410, United States
(219) 794-9453
https://www.buffalowildwings.com/locations/us/in/merrillville/2515-southlake-mall-drive/sports-bar-561/
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About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
2515 Southlake Mall Drive, Merrillville, IN
46410, United States

Hours

Reviews

4.0
1,357 reviews
5 stars
715
4 stars
273
3 stars
133
2 stars
65
1 star
171

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, inattentive staff, and rude management.

Food Quality

While some customers enjoyed the food, many complained about cold, undercooked, or incorrect orders.

Staff Performance

Certain staff members, particularly bartenders like J-Ro, received high praise for their service, while others were criticized for being unprofessional or disengaged.

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and dining areas.

Atmosphere

The atmosphere was described as noisy and chaotic, with some customers feeling ignored or unwelcome.
  • WE
    wendel ellis
    Nov 15, 2025
    4.0
    Not bad! Food was good and our waitress friendly.
  • AA
    Archies Autorecyclers
    Oct 21, 2025
    4.0
    Burger was very good, and thier beer brand was a good value
  • JJ
    John
    Oct 14, 2025
    3.0
    Sat at the bar and barista was more concerned about what I was having to drink instead of informing me of daily eat specials
  • AA
    A A
    Oct 5, 2025
    1.0
    I'm too nice and non confrontational to say this stuff out loud, but the service was bad. The bartender lady was too busy talking to the same table for minutes on end multiple times to see that I needed something, and after paying I sat around for 10 min waiting just to get a lid for some sauce, eventually just left. The breading on the chicken sandwich I ordered was gushing loads of grease into my mouth and was not crispy as well. Drink (alcohol) I got was way stronger than usual and the added ingredient has carbonation, but mine was flat. I figured I drank too much of it before I decided I didn't like it so I didn't say anything.
  • TL
    Tawanna “T” Lyons
    Sep 26, 2025
    5.0
    I only dine in Monday- Friday because of J-Ro!! She is not only an amazing bartender but her customer service is the best around!! If she's not working I will definitely just get food to go. She always makes sure the food, atmosphere and drinks are to my liking. She is the greatest part of the Merrillville location!!! Stop in during the daytime to experience the atmosphere she provides.
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Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Merrillville serve?

Buffalo Wild Wings in Merrillville offers award-winning Buffalo-style chicken wings with 26 different sauces and seasonings.

Where is Buffalo Wild Wings located in Merrillville?

It is located at 2515 Southlake Mall Drive, Merrillville, IN 46410, USA.