Buffalo Wild Wings

4.0
1363 reviews
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Business Details

2515 Southlake Mall Drive, Merrillville, IN
46410, United States
(219) 794-9453
https://www.buffalowildwings.com/locations/us/in/merrillville/2515-southlake-mall-drive/sports-bar-561/
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About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
2515 Southlake Mall Drive, Merrillville, IN
46410, United States

Hours

Reviews

4.0
1,363 reviews
5 stars
718
4 stars
273
3 stars
134
2 stars
67
1 star
171

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, inattentive staff, and unprofessional behavior from management.

Food Quality

While some customers enjoyed the food, many complained about cold, undercooked, or incorrect orders.

Staff Performance

Several reviews highlighted exceptional service from specific staff members, particularly J-Ro and Asia, contrasting with negative experiences from other employees.

Cleanliness

Multiple reviews noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Atmosphere

The atmosphere was described as noisy and chaotic, with some customers expressing dissatisfaction with the overall dining experience.
  • JB
    Jef Burger
    Dec 30, 2025
    5.0
    My wife and I really enjoyed our meal there thanks in big part to our server, Asia. She was really friendly and attentive and made our meal a great experience. The wings and fries were good, (miss the buffalo chips and cheese though) and my wife liked her wrap. We'll definitely go back and hope that Asia will be there!
  • CM
    Ciji Murphy
    Dec 28, 2025
    2.0
    Took forever to see someone in the front so we can be seated. Food was good đź‘Ť
  • JJ
    jake
    Nov 30, 2025
    1.0
    Food is MID at best. My boneless wings were rock hard and cold in the middle, seems as though they serve old food. ON TOP OF THAT the wings weren’t even the right count or FLAVOR. Doesn’t help when the person “taking care” of me “Eve” is seen just talking to other servers tucked away in a corner, and is UNAVAILABLE to even communicate my issues to. While I just wait and see that she is doing nothing but talking to the other servers, and I’m unable to get her attention. Then when she finally comes around TWENTY minutes later to “check in” has a bitchy attitude about my complaints. REFUSED to bring a manager to me after I told her I needed to speak to someone about the lack of willingness to do their job from STAFF. I called multiple times and always get told that they will get a manager and they NEVER do, and the line ends. The entire experience was absolutely TERRIBLE, first time here and it will definitely be my LAST.
  • WE
    wendel ellis
    Nov 15, 2025
    4.0
    Not bad! Food was good and our waitress friendly.
  • AA
    Archies Autorecyclers
    Oct 21, 2025
    4.0
    Burger was very good, and thier beer brand was a good value
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Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Merrillville serve?

Buffalo Wild Wings in Merrillville offers award-winning Buffalo-style chicken wings with 26 different sauces and seasonings.

Where is Buffalo Wild Wings located in Merrillville?

It is located at 2515 Southlake Mall Drive, Merrillville, IN 46410, USA.