Service Quality
Numerous reviews highlighted poor service, including slow order times, incorrect orders, and unprofessional staff behavior.
Food Quality
Customers frequently reported issues with food quality, including cold items, stale fries, and incorrect orders.
Cleanliness
Many reviews mentioned unsanitary conditions, such as dirty tables and sticky seats, contributing to a negative dining experience.
Management Issues
Several customers noted unprofessional behavior from management and staff, indicating a lack of proper training and oversight.
Inconsistent Availability
Customers expressed frustration over the restaurant being out of key menu items, such as roast beef, and not adhering to advertised hours.