Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers reported mixed experiences with food quality, with some praising hot and fresh meals while others complained about cold, overcooked, or incorrect orders.
Service Issues
Several reviews highlighted poor service experiences, including rude staff, long wait times, and incorrect orders, leading to customer frustration.
Cleanliness
While some customers noted a clean environment, others reported dirty restrooms and a lack of attention to cleanliness during busy times.
Staff Friendliness
Many customers appreciated the friendly and helpful staff, with specific mentions of individual employees providing excellent service.
SW
sandra wagerman
Nov 14, 2025
5.0
The New Steak Bits R in, if ya don't know. The General Manager was there, she delivered them to our table, hot fresh, to our table & a smile . We were there Celebrating with a Free Kids meal, from school.
KH
Kimberly Holtsclaw
Sep 10, 2025
5.0
Food was great!
ES
Eric Smith
Aug 27, 2025
4.0
Great staff
JS
Justin Schmitz
Aug 26, 2025
5.0
Shout out to the Management and Crew of the Martinsville Arbys!!!! Service and food was on point. Fries were crisp and on point and the Ruben and Classic Roast Beef was perfection.