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Arby's

4.2
(914 reviews)
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Business Details

273 Grand Valley Blvd., Martinsville, IN
46151, United States
(765) 315-0391
http://www.arbys.com/locations/us/in/martinsville/273-grand-valley-blvd/store-8485
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
273 Grand Valley Blvd., Martinsville, IN
46151, United States

Hours

Reviews

4.2
914 reviews
5 stars
484
4 stars
239
3 stars
103
2 stars
42
1 star
46

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, noting it was often hot and fresh, though there were complaints about cold or overcooked items.

Service Issues

Several reviews highlighted poor service experiences, including rude staff interactions and incorrect orders, leading to frustration among customers.

Cleanliness

While some customers appreciated the cleanliness of the restaurant, others reported dirty restrooms and a messy dining area.

Management Concerns

There were multiple mentions of management issues, including inappropriate behavior from managers and a lack of staff training.

Order Accuracy

Many customers expressed dissatisfaction with order accuracy, frequently receiving incorrect items or missing components.
  • JR
    Jason Rynard
    Feb 13, 2026
    4.0
    Nice changer from the usual Hamburger
  • KM
    Kelley Marshall
    Jan 16, 2026
    1.0
    The food is always good. No complaints there. I do, however, have a serious complaint about the manager on duty, older short lady (didn't get a name). She was loudly berating an employee. I shouldn't know what the girl was in trouble for. I do know it involved a hospital trip. Which is absolutely none of my business to know! She was in the back of the building lecturing a girl at the front counter. It was highly disrespectful and immensely inappropriate. My husband actually got up and called her out. He told her how rude she was being and to apologize. Someone needs to train her better! Conversations like that should be held in private not in front of other staff and customers.
  • JG
    Jessica Groce
    Jan 15, 2026
    5.0
    Good food and friendly staff
  • SC
    Scott Chandler
    Jan 12, 2026
    4.0
    It was ok
  • SW
    sandra wagerman
    Nov 14, 2025
    5.0
    The New Steak Bits R in, if ya don't know. The General Manager was there, she delivered them to our table, hot fresh, to our table & a smile . We were there Celebrating with a Free Kids meal, from school.
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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