McDonald's

3.2
1792 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1225 N Baldwin Ave, Marion, IN
46952, United States

Hours

Reviews

3.2
1,792 reviews
5 stars
483
4 stars
337
3 stars
381
2 stars
184
1 star
407

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold, soggy, or improperly prepared items.

Cleanliness

The restaurant was often described as dirty, with unclean tables and unsanitary conditions noted by multiple customers.

Order Accuracy

Numerous customers experienced problems with order accuracy, including missing items and incorrect food preparation.
  • AW
    Alan Wunderlin
    1 day ago
    1.0
    I pulled through drive through last night. They gave me 2 double cheeseburgers that were 1-2 hours old. I pulled back through to have it remade. They asked for my sandwiches back then flipped the same reg patty’s over and tried to give it back to me when I asked them to make it fresh. The girl in the front drive and the guy that gave me my card back after I just had them refund it were both rude. McDonald’s as a whole keeps getting worse when other companies get better. I’m completely done with all McDonald at this point
  • CC
    Chris Cox
    6 days ago
    1.0
    There staff were wearing flip flops in the kitchen area. There was a language barrier that made it hard to order.
  • VC
    Venus castle
    Jan 3, 2026
    2.0
    Walked inside to use the bathroom and order a Dr Pepper and a sweet tea. Rap music was blaring excessively loud, the workers were cussing and shouting. Went into the bathroom, and I will admit, VERY clean, however, I almost slipped and busted my ass because the floor was shockingly slippery without even looking wet. No wet floor sign in sight. I almost slipped and busted my head open, I had to catch myself on the counter while I was washing my hands. Walked out of bathroom and they had turned the music down slightly. Went up to the counter to order 2 drinks. The girl that took my order didn’t even ask what she could get me, I didn’t even know she was ready for me to order until she looked up at me and gave me a FILTLY look which urged me to order. I ordered a sweet tea which they had to be told to get 3 times before they started to get it. I also ordered a Dr Pepper and they didn’t give me the cup for it. Got my cup after the girl who took my order had to be reminded to give it to me. Very clean but the customer service is awful. I don’t care if it’s a bunch of teenagers, they need to be taught hospitality because why was I getting dirty looks for ordering ZERO FOOD and 2 drinks.
  • JO
    Jesus Ortega
    Dec 24, 2025
    2.0
    Food was decent fries, Trash like normal. Employees were working really well and with a sense of urgency Only issue is the lack of accuracy per order ( Including my order) . As far as the atmosphere goes give it a one star the store smells terrible. As I walked up to the counter to asked for what was missing for my order. I then proceeded to say, excuse me to all the employees that looked at me and no one bother coming up to me. I literally had to raise my voice for a manager. At that time, a young gentleman walked up to me And just stared at me Without saying a word. I politely asked him what I needed. He bagged it up, handed it to me Without saying any words. I’m not sure if he was a manager I doubt it due to the lack of hospital. Overall, three out Five stars
  • JP
    Julie Perez
    Dec 6, 2025
    1.0
    We stopped for breakfast this morning and this is the worst McDonald's I have ever been to. There were plenty of employees just standing around on their phones not doing anything. We were waiting for someone to come and take our order and ended up having to yell and ask if there was someone to take an order. Someone yelled yes be right there all the while employees still on their phones. Finally someone came and didn't say a word just stood there staring at us. We ordered and they didn't say thank you or anything. We will never be back here. The food was terrible and just thrown together. They really need to get it together.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1225 N Baldwin Ave, Marion, IN?

The McDonald's location at 1225 N Baldwin Ave, Marion, IN operates daily from 5:00 AM to 9:00 PM for dine-in and other services.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru open every day from 5:00 AM to midnight.