Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality; some enjoyed the ice cream and certain menu items, while others complained about old or poorly prepared food.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the dining area.
Pricing Concerns
Many customers felt that the prices were too high for the quality and quantity of food received.
MM
Md Rokon miah
1 day ago
5.0
Dairy Queen Grill & Chill offers a fun and casual dining experience with a menu full of classic fast-food favorites and delicious treats. Burgers, fries, and chicken items are consistently tasty, and the ice cream and Blizzard treats are always a hit. Friendly staff, quick service, and a welcoming atmosphere make it a reliable spot for a satisfying meal or sweet treat any time.
MB
Mark Barnes
Dec 30, 2025
5.0
Very nice stop on a road trip. Food was very good. We got our food very quick.
CK
Caroline Kuehner
Nov 30, 2025
4.0
A good place to go after church, we go in the early evenings for a Sunday or blizzard.
CS
Christopher Steele
Oct 16, 2025
2.0
Their ice cream is okay, but if he ordering like the $7 deal you can tell the chicken strips are old. They're tough like shoe leather. The fries taste different. There's a reason dairy Queen is offering the deals cheap. The quality of food is absolutely downhill. At the time of the visit it's like a ghost town. Only two people working and not much going on. The drink dispenser for order in the drain was clogged backed up water leaking onto the floor. The place feels like it's just not cared for. I definitely wouldn't recommend eating there.
TB
Teresa Bell
Sep 21, 2025
1.0
Went to the drive thru at 6:15 tonight and ordered a butterfinger blizzard. Took 10 minutes to get to the window, which wasn't too bad, but then waited another 10 after I paid. All this while 5 employees (looked like teenagers) messed around , laughing , then was given a blizzard that had very little butterfinger in it. I left and then went right back as I am tired of being ripped off like this. Showed it to the girl behind the counter and she said it was right, can only put 2 scoops now. I couldn't hardly even see any candy. It tasted like vanilla ice cream. So I left and threw it away on my way out. Will never go back and will tell everyone I know. So basically paid $5.82 for nothing.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats are featured at Dairy Queen Grill & Chill in Marion, IN?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, and classic fast-food items like burgers and fries.
What are the opening hours of Dairy Queen Grill & Chill during weekdays?
From Monday to Thursday, Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM, and on Friday from 10:30 AM to 11:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, Dairy Queen Grill & Chill provides both drive-thru service and seating for customers.
Can families and children comfortably visit Dairy Queen Grill & Chill?
Absolutely, the location is family-friendly and welcomes children, making it suitable for all ages.
How can I place an order online for pickup at Dairy Queen Grill & Chill?
You can order online for pickup using their website at https://www.dairyqueen.com/en-us/order/pickup/n/11677/.
Are there any special promotions or ways to get deals at Dairy Queen Grill & Chill?
Yes, by downloading the Dairy Queen app, customers can access exclusive deals and mobile rewards.
What is the address and contact number of Dairy Queen Grill & Chill in Marion?
The address is 1204 S Baldwin, Marion, IN 46953-1527. The main phone number is +1 765-662-3222.
What popular nearby dining options are close to Dairy Queen Grill & Chill?
Nearby dining options include Wendy's, a fast food burger and sandwich restaurant, and Wings Etc, a local bar.
Are there any nearby services where I can ship packages or receive postal services near Dairy Queen Grill & Chill?
Yes, The UPS Store is nearby offering courier, delivery, shipping, and post office services.
What other retail or specialty stores are located near Dairy Queen Grill & Chill that customers might visit?
Close by are stores like Louies Tux Shop for clothing and bridal wear, EZPAWN for pawn and appraisal services, and Webb’s Hallmark Shop for gifts and stationery.