Subway

4.0
334 reviews
Get DirectionsCallWebsite

Business Details

2420 Michigan Rd, Madison, IN
47250, United States
(812) 265-3331
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Madison Subway® Restaurant at 2420 Michigan Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2420 Michigan Rd, Madison, IN
47250, United States

Hours

Reviews

4.0
334 reviews
5 stars
155
4 stars
87
3 stars
50
2 stars
13
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the service they received.

Food Freshness

Many customers reported issues with the freshness of the ingredients, including stale bread and poorly made sandwiches.

Order Accuracy

A significant number of reviews mentioned problems with incorrect orders and missing items, leading to frustration among customers.

Pricing Concerns

Several customers felt that the prices were too high for the quality and quantity of food received, with some noting stinginess in toppings.

Cleanliness Issues

Some reviews pointed out cleanliness problems within the store, including reports of mold and unsanitary conditions.
  • KN
    Kelly Neal
    Oct 12, 2025
    3.0
    It had been a while since I had been to a Subway, probably why I don't go often. Sandwich was not very full, and it seemed like getting them to add toppings on was a chore. Overall just okay, probably be a long time before I come back.
  • JR
    Jenn R
    Jul 14, 2025
    4.0
    The sandwiches that we ordered for lunch today we’re fantastic! All three team members were very attentive and patient as I navigated our multiple orders. The four star rating is because I thought they had a drive-through window which after reading other reviews may be an online order pick up window?? It’s not very well marked, but that would’ve been a great convenience for me today. Otherwise this is one of my new favorite places for a quick sandwich or meal.
  • MW
    Michael West
    Jun 20, 2025
    3.0
    Bread was toasted too long and not enough of any of the toppings I requested!
  • SF
    Stephanie Faust
    Jun 9, 2025
    2.0
    My sandwich tasted like old bread and not very fresh ingredients, not to mention how thin the sandwich was. I didn't feel at all like I got my money's worth.
  • DB
    debra basham
    May 27, 2025
    2.0
    Did not get the sandwiches I ordered. When I called to complain they would not give me a credit or refund my money. They told me If I bought the sandwiches back they would refund me. We only had a set time for lunch so we picked off yellow peppers and onions couldn't do much about too much mayo. And ate around unwanted stuff. I usually go to the Hanover Indiana store and will go there only. I placed an order online it was not ready at the specified time had to wait 10 minutes. This was the Mad I son Indiana store on Michigan Rd.
Read more reviews on Google

Frequently Asked Questions About Subway

What types of meals does Subway Madison Plaza serve?

Subway Madison Plaza serves breakfast, lunch, and dinner daily.

What are the operating hours of Subway Madison Plaza?

Subway Madison Plaza is open from 8:00 AM to 10:00 PM Monday through Saturday, and 8:00 AM to 9:00 PM on Sundays.