Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service, with many experiencing rude staff and long wait times.
Order Accuracy
Numerous reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications.
Food Quality
Feedback indicated that food quality was often subpar, with complaints about cold and stale items.
Cleanliness
Several customers noted that the dining area was dirty and not well-maintained.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and quick service during their visits.
GG
Gina
Feb 1, 2026
5.0
Employees were friendly food was nice and hot. Didn't take long to get our order. Will continue to come to this location when we come down to Lowell
JS
John Surdyk
Jan 24, 2026
1.0
Why everytime I come through the drive thru the food is always cold and the drinks are never filled up all the way. Like I get home and the nuggets are cold, stale, and chewy. The burgers are cold and taste like they’ve been sitting out for the last 2 hours. It’s bad enough eating at McDonald’s but it’s even worse when the food is disgusting
AE
Alana Elston
Jan 10, 2026
1.0
I was waiting for my food and and I had some other friends with and they did not let her even order it was vary rude and they were not even that Busy I would get if it was but I was not and when we were waiting for our food and I had change for the cancer jar and she ask me is I was stealing like do you not want my to donate I am trying to be a nice person and it took a while to our food it was just real bad Service.
CA
Casey Atwood
Jan 9, 2026
1.0
So if I some chance you come across the app that there's a $2 breakfast sandwich deal that you use every day but if you happen to use it scanning it at the register or giving them their four digit code it's going to a use up your code for the day so now you're late going to buy a full price sandwich so they got you there or you have to wait till the 15 minute timer trip and if you're at this location you're going to be met by a snooty little manager named Brandy who doesn't know how to coupon it off and will blatantly admit to you that it is a known issue have a nice day start your day with lies from McDonald's about a breakfast sandwich you can get for $2 and then they're going to hit you for five get rid of that little manager she does not have people skills
JS
James Schillo
Dec 12, 2025
1.0
The price went up almost 2 dollars on my egg McMuffin but the service stayed the same I got my sandwich half wrapped and the bun and the egg were in two different spaces in the bag and no paper towel to pic it all up with! 12 -12 -25 !
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