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Dunkin' Zero
Brand Certified

Dunkin'

3.4
(160 reviews)

Business Details

(219) 695-0287
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lowell, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1660 East Commercial Avenue, Lowell, IN
46356, United States

Hours

Reviews

3.4
160 reviews
5 stars
76
4 stars
17
3 stars
11
2 stars
13
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, many reported rude behavior and unprofessional attitudes from certain employees.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and overall poor attention to detail in fulfilling requests.

Food Quality

Feedback on food quality was mixed, with some enjoying the coffee and donuts, while others complained about burnt food and stale items.

Service Speed

Customers frequently noted slow service times, particularly during busy hours, leading to frustration with long waits.

Hygiene Concerns

Several reviews raised serious concerns about cleanliness and food handling practices, including unsanitary conditions and improper food preparation.
  • MP
    Michael Pivarnik
    2 days ago
    5.0
    No place to sit inside. No tables, no chairs.
  • CM
    colby morgan
    3 days ago
    3.0
    Took a little while for our order food was cool to the touch
  • MJ
    Marina Josifoski
    Feb 26, 2026
    1.0
    Every day the afternoon shift NEVER gets my order right. I order an iced caramel macchiato. I don’t understand how the morning shift ALWAYS has it done right and afternoon shift NEVER. Today I got the same thing and it would have been better if I just asked for a whole cup of MILK. Training of afternoon shift needs to be done better.
  • MJ
    MJ Jeeninga
    Feb 15, 2026
    5.0
    I went in and on my way out drop my tea. Defeated I went back in. The lady recognized me and greeted me again with a smile. I told her I dropped my tea. She said “oh it’s okay! I’ll make you a new one” without hesitation. Super sweet made my day
  • HH
    H
    Jan 22, 2026
    5.0
    The woman working the front window in the morning is incredibly sweet and kind. She always says something nice to customers, which made my experience at Dunkin fantastic. Thank you for your kindness, Ruth. I’ll definitely be back.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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