Many customers reported rude and unhelpful staff, with several instances of poor handling of complaints and order issues.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items, including incorrect orders.
Service Speed
Customers frequently noted slow service, with long wait times reported both in-store and at the drive-thru.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
Ice Cream
The ice cream received positive feedback, with many customers praising specific items like blizzards and sundaes.
TB
Tom Bostic
Nov 15, 2025
5.0
Love the cheeseburgers! Chicken strips and gravy! And nothing like an old-fashioned chocolate milkshake! I prefer a old paper cup though, hate the plastic. Doesn't even taste right that way.
KK
Kathren Kluemper
Sep 8, 2025
3.0
I love the ice cream but the store upper management (maybe the owners, it's a husband and his wife) are extremely rude and if you Tell them something was wrong with your previous order they tell you they were there and made it and nothing was wrong with it.
Also asked about discount for a blizzard when it was snowing and told them other DQ's did that and the guy (again same manager) told me I was lying and just wanted something free. The only reason I go back is because I like the ice cream and the rewards program
BR
Billy Robbins
Sep 6, 2025
1.0
I bought a blizzard and the lady did the ole turn cup upside down trick it fell out on to the floor. Looks at me told me I have to buy another one if I would like it to be remade. Horrible. Then the manager is smoking outside the front door. Horrible place it should be shut down.
JM
Jay & MaryAnn Martin
Aug 19, 2025
5.0
Good ice-cream, good service, good night!
VM
Vickie McHenry
Jun 24, 2025
4.0
The twist cone was good. And the peanut sundae 🍨 was good to.
What are the operating hours of Dairy Queen Grill & Chill in Loogootee, IN?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service and outdoor seating?
Yes, Dairy Queen Grill & Chill provides drive-thru service and has outdoor seating available.
Is the Dairy Queen Grill & Chill location family-friendly and suitable for children?
Yes, this location is family-friendly and welcomes children.
Can I place a mobile order or use rewards at Dairy Queen Grill & Chill?
Yes, customers can use mobile ordering and participate in rewards programs through the Dairy Queen app.
Where is Dairy Queen Grill & Chill located in Loogootee?
Dairy Queen Grill & Chill is located at 212 Mill St, Loogootee, IN 47553-1928, USA.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Loogootee Laundromat for laundry needs, Family Dollar for shopping, and USPS post office services.
Are there convenient services around Dairy Queen Grill & Chill for quick errands?
Yes, nearby you can find CVS Pharmacy for health and pharmacy needs, German American Bank for financial services, and Gasoline Alley gas station for fuel and automotive supplies.
Is there a way to combine a visit to Dairy Queen with other local services?
Absolutely. After enjoying your meal or dessert at Dairy Queen Grill & Chill, you can visit O'Reilly Auto Parts for car needs or Cooper Plaza Antiques for thrift shopping.
How can I stay updated on exclusive deals from Dairy Queen Grill & Chill?
Download the Dairy Queen app to access exclusive deals and mobile rewards.