Dairy Queen Grill & Chill

3.7
531 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
212 Mill St, Loogootee, IN
47553-1928, United States

Hours

Reviews

3.7
531 reviews
5 stars
224
4 stars
117
3 stars
81
2 stars
35
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor handling of complaints and order issues.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items, including incorrect orders.

Service Speed

Customers frequently noted slow service, with long wait times reported both in-store and at the drive-thru.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.

Ice Cream

The ice cream received positive feedback, with many customers praising specific items like blizzards and sundaes.
  • TB
    Tom Bostic
    Nov 15, 2025
    5.0
    Love the cheeseburgers! Chicken strips and gravy! And nothing like an old-fashioned chocolate milkshake! I prefer a old paper cup though, hate the plastic. Doesn't even taste right that way.
  • KK
    Kathren Kluemper
    Sep 8, 2025
    3.0
    I love the ice cream but the store upper management (maybe the owners, it's a husband and his wife) are extremely rude and if you Tell them something was wrong with your previous order they tell you they were there and made it and nothing was wrong with it. Also asked about discount for a blizzard when it was snowing and told them other DQ's did that and the guy (again same manager) told me I was lying and just wanted something free. The only reason I go back is because I like the ice cream and the rewards program
  • BR
    Billy Robbins
    Sep 6, 2025
    1.0
    I bought a blizzard and the lady did the ole turn cup upside down trick it fell out on to the floor. Looks at me told me I have to buy another one if I would like it to be remade. Horrible. Then the manager is smoking outside the front door. Horrible place it should be shut down.
  • JM
    Jay & MaryAnn Martin
    Aug 19, 2025
    5.0
    Good ice-cream, good service, good night!
  • VM
    Vickie McHenry
    Jun 24, 2025
    4.0
    The twist cone was good. And the peanut sundae 🍨 was good to.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Loogootee, IN?

The restaurant is open daily from 10:00 AM to 10:00 PM.