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Brand Certified

Dairy Queen Grill & Chill

3.2
(512 reviews)

Business Details

909 Lincoln Way S, Ligonier, IN
46767-1707, United States
(260) 894-7578
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
909 Lincoln Way S, Ligonier, IN
46767-1707, United States

Hours

Reviews

3.2
512 reviews
5 stars
168
4 stars
98
3 stars
70
2 stars
42
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely long wait times, often exceeding 30 minutes for food and ice cream orders.

Staff Behavior

Several reviews highlighted rude and unprofessional behavior from staff, including mocking customers and poor service.

Cleanliness

The dining area and restrooms were frequently described as dirty, with reports of unsanitary conditions.

Food Quality

While some customers enjoyed the food, many complained about cold meals and incorrect orders.

Customer Experience

Overall, many customers expressed frustration with their experiences, indicating a lack of management response to ongoing issues.
  • MS
    Meredith Slattery
    5 days ago
    5.0
    amazing service every time! 💞 Eli is the best! always so helpful and friendly! my food has always been perfect as well! love this location!
  • P2
    Panalwagon 2022
    Feb 22, 2026
    3.0
    Absolutely the slowest of service in history a coupon for a free cone doesn't make up for the wait everytime you go threw the drive threw
  • IN
    Isaac Nissley
    Feb 4, 2026
    1.0
    Waited 20 min for food. Also was disturbed by the she/he working here.
  • EB
    Etic Bradley
    Jan 15, 2026
    5.0
    Great team work
  • HM
    Heidi Mize
    Sep 17, 2025
    2.0
    Horrible, rude service. Argued with me. In the past, have never had good food or service here. This was the last chance. Don't reach out either. I should have taken the money out of my wallet and thrown it in the garbage, wouldve been better off!

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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