Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Burger meat on the Arch burger was undercooked, bright red in the middle. Didn't get an order of fries for one of our meals. The only McDonald's that will make you wait 10 minutes for adding espresso to a coffee drink, every single time, pull forward and wait. No other McDonald's does this. Check your order, they forget to put condiments in the bag. Make sure you make sure your food is fully cooked, because while I noticed the bright red raw meat, a child or someone may miss it. If you are going to do something, do it well, or don't do it at all, especially when preparing people food, if it isn't good enough that you would eat it yourself, don't serve it to someone else. The feedback is useless, already did that, no email, no call, no reimbursement, nothing. Not spending more money to drive back to a restaurant and give them another chance to poison us, and we paid for that...
RR
R
Mar 19, 2026
1.0
Only gets the order wrong every time
NH
Nathan Haist
Mar 17, 2026
1.0
Steak egg and cheese had no sauce and was so dry. They also forgot my hot sauce for my sausage burrito. Super disappointed.
RS
Rebekah Sanders
Mar 13, 2026
2.0
Consistently poor service at this location. Staff were rude and the drive-thru took a long time even for a very small order.
BW
Bro What
Feb 25, 2026
2.0
This McDonald’s used to be okay, but now every time I go there is a problem. They consistently forget to give me sauces, even when I pay for them. When I do get the sauce, they seem to substitute it without even asking what I want instead. Over half of the times I’ve ordered the new hot honey, they have given me hot mustard instead. On top of that, whenever I get a shake or McFlurry it is almost never mixed. I don’t usually leave reviews, but there is nowhere to report issues on the app and this restaurant has had these problems for over a year.
What are the regular operating hours for McDonald's at 1514 W South St, Lebanon, IN?
McDonald's at 1514 W South St in Lebanon, IN operates 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location offers 24/7 drive-through service.
Can I get McDonald's delivered to my home from this location?
Yes, delivery is available at all hours through their online ordering platform.
What pickup and delivery options are available at this McDonald's?
Curbside pickup is available at this McDonald's, along with delivery and drive-through services.
What payment methods does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order food from McDonald's using a mobile app?
You can order through the McDonald's app available on the Apple App Store and Google Play Store, or use online links for quick orders.
What is the address and main contact number for this McDonald's?
The address is 1514 W South St, Lebanon, IN 46052, and the main phone number is +1 765-485-0489.
Are there any nearby restaurants where I can continue my dining experience after visiting McDonald's?
Yes, nearby you can find Denny's, Leon Mexican Cuisine, Moe's Southwest Grill, Burger King, White Castle, and Backroads BBQ for a variety of dining options.
What nearby gas stations can I visit when stopping by McDonald's?
Nearby gas stations include BP, another BP station, and Casey's, convenient for refueling during your visit.
Are there any nearby entertainment or service options close to McDonald's?
Yes, you can visit Redbox for movie rentals, Supreme Detailing for auto detailing, and the Comfort INN-Lebanon if you need lodging.
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