Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported cold, old, or poorly prepared food, with several mentioning issues like stale buns and overcooked items.
Service Issues
Numerous reviews highlighted slow service, rude staff, and incorrect orders, leading to a frustrating experience for many customers.
Cleanliness
The cleanliness of the restaurant, including bathrooms and dining areas, was frequently criticized, with reports of dirty tables and unsanitary conditions.
Staff Friendliness
While some customers praised individual staff members for their friendliness and helpfulness, others reported rude interactions, indicating inconsistency in service.
Wait Times
Customers consistently mentioned long wait times, both in the drive-thru and inside the restaurant, often exacerbated by understaffing.
KD
Kim Dieterlen
Nov 6, 2025
1.0
I just went through the drive thru. I was served French fries that were not cooked at all. I paid $12 for a meal and half of it was not edible. I called the store and no one answered. Lebanon Wendy’s needs to be overhauled including their staff. I can’t believe they would serve fries that were not cooked.
KH
Kayla Hunt
Nov 4, 2025
2.0
Disappointed, went through the drive thru, fries ice cold, so were nuggets. Was told out of crackers for chili. * Guess that explains no wait in drive thru)
SD
Stephen Daniels
Oct 21, 2025
1.0
Food is always cold, some staff members are rude.
AM
ABC Read to Me
Oct 17, 2025
1.0
The guy taking orders was really nice and helpful. Place smelled like smoke. Food was cold and tasted old.
AK
Amanda Kasper
Oct 9, 2025
5.0
Super kind staff. Our food was delicious and our order correct. The bathroom could use some maintenance but it seems the staff cleans it well.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lebanon, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lebanon, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (765) 482-7644.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does S. Lebanon Wendy’s serve breakfast?
Yes, this Wendy’s location in Lebanon, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru operating hours at Wendy's in S. Lebanon?
The drive-thru is open daily from 5:00 AM to 1:00 AM.
Is Wendy's in S. Lebanon currently open?
Yes, Wendy's is open and committed to serving quality food every day.
Does this Wendy's location offer delivery service?
Yes, delivery is available where offered. You can check availability by entering your address on the Wendy's app or order.wendys.com.
How can I find out if Wendy's in Lebanon, IN is hiring?
Visit the Wendy's Careers page, enter Lebanon, IN, and check the job listings for this location or nearby ones.
What payment methods does Wendy's in Lebanon accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where is Wendy's located in Lebanon, IN?
At 1362 S. Lebanon, Lebanon, IN 46052, United States.
Does Wendy's in S. Lebanon serve breakfast?
Yes, breakfast is served with various combos, sandwiches, coffee, and sides available via app or in-store.
Are there nearby coffee shops to Wendy's in S. Lebanon?
Yes, Starbucks is nearby and a great spot to grab coffee either before or after your visit to Wendy's.
What other fast food options are near Wendy's in Lebanon?
Nearby options include another Wendy's location and Penn Station East Coast Subs if you're looking for variety in fast food.
Are there any convenient stores near Wendy's in Lebanon for quick stops?
Yes, Speedway gas station and convenience store is close by, convenient for fueling up or grabbing snacks along with your Wendy's meal.