Wendy's

3.4
1594 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1362 S. Lebanon, Lebanon, IN
46052, United States

Hours

Reviews

3.4
1,594 reviews
5 stars
524
4 stars
367
3 stars
262
2 stars
142
1 star
299

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported cold, old, or poorly prepared food, with several mentioning issues like stale buns and overcooked items.

Service Issues

Numerous reviews highlighted slow service, rude staff, and incorrect orders, leading to a frustrating experience for many customers.

Cleanliness

The cleanliness of the restaurant, including bathrooms and dining areas, was frequently criticized, with reports of dirty tables and unsanitary conditions.

Staff Friendliness

While some customers praised individual staff members for their friendliness and helpfulness, others reported rude interactions, indicating inconsistency in service.

Wait Times

Customers consistently mentioned long wait times, both in the drive-thru and inside the restaurant, often exacerbated by understaffing.
  • KD
    Kim Dieterlen
    Nov 6, 2025
    1.0
    I just went through the drive thru. I was served French fries that were not cooked at all. I paid $12 for a meal and half of it was not edible. I called the store and no one answered. Lebanon Wendy’s needs to be overhauled including their staff. I can’t believe they would serve fries that were not cooked.
  • KH
    Kayla Hunt
    Nov 4, 2025
    2.0
    Disappointed, went through the drive thru, fries ice cold, so were nuggets. Was told out of crackers for chili. * Guess that explains no wait in drive thru)
  • SD
    Stephen Daniels
    Oct 21, 2025
    1.0
    Food is always cold, some staff members are rude.
  • AM
    ABC Read to Me
    Oct 17, 2025
    1.0
    The guy taking orders was really nice and helpful. Place smelled like smoke. Food was cold and tasted old.
  • AK
    Amanda Kasper
    Oct 9, 2025
    5.0
    Super kind staff. Our food was delicious and our order correct. The bathroom could use some maintenance but it seems the staff cleans it well.

Frequently Asked Questions About Wendy's

Is S. Lebanon Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.