Papa Johns Pizza

Reviews

• JG

  Jorge Eduardo Medina Galan

  Nov 14, 2025
  1.0
  I ordered a pizza for delivery today, and unfortunately it arrived in very poor condition — completely damaged, as if it had been handled with no care at all. The product was not suitable for consumption, and therefore I couldn’t eat it. I understand that unexpected issues can happen, but as a customer I expect my order to arrive properly packaged and intact. This experience was truly disappointing. I respectfully request a refund, as the order was delivered in an unacceptable state. I will be attaching photos of the condition in which the pizza was delivered so you can see exactly what I received. I hope you can improve the way your products are handled and delivered to prevent this from happening to other customers.
• RR

  Resean Roddy

  Nov 6, 2025
  1.0
  I ordered a pizza online waited for 20 minutes it said it was ready I got there and it was still in the oven. I have a certain time on lunch if I wanted to wait 45 minutes for a pizza I would’ve went somewhere decent.
• NC

  Nicholas Cinatl

  Oct 24, 2025
  2.0
  Pizza was greasy 🤢 It was dripping off it. They also gave my order to another delivery driver but I never received it. The second delivery driver had to wait for them to make it again. I called them, they never offered any compensation for their mistake. Papa Johns quality has gone down hill. I would not recommend anymore.
• EH

  Elissa Holman

  Oct 18, 2025
  1.0
  Everytime I go the food is either undercooked, overcooked, takes longer than the projected time, or wrong. Last night I placed an order around 6pm, the website said it'd be done around 6:22-6:32. I was waiting in the store at 6:30, no one acknowledged me or asked for my name to tell me how long it'd take. They only had 3 people working and one of them was the general manager because they are so short staffed. Around 6:45, they turned off online ordering because they were so behind, which prompted phone calls and the workers had to step away to tell people they were running 1.5 hours behind. I finally got my order at 7pm, and rushed out without checking because I had plans that I was running late to, only to discover my order was wrong. I ordered a medium half bacon pizza and order of breadsticks, and they gave me a half pepperoni pizza and breadsticks. Also, they were missing at least 6 ceiling tiles, so it didn't look good. This was my 3rd time to try them in the 8 years I've lived here, I will not return.
• KS

  Kennedy Stimson

  Oct 1, 2025
  1.0
  This place is a joke - always messes up my order and then tonight they messed up the remakes too! Specifically spoke to Dakota about this and he said he would make sure the second time would be correct My family is done ordering from here since they can’t seem to get it together

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