Numerous customers reported consistently poor service, including long wait times, incorrect orders, and unresponsive staff.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with their meals.
Staffing Problems
Frequent comments indicated that the restaurant is often understaffed, leading to delays and inadequate service.
Mixed Experiences
While some customers praised specific servers and enjoyed their meals, the overall experience was described as hit-or-miss.
Management Concerns
Several reviews highlighted issues with management, including lack of oversight and poor customer service handling.
JS
Jennifer Shepherd
Dec 12, 2025
1.0
We order here almost weekly and the past 3 orders we have missed something. Several weeks ago my daughters whole meal was missing, our previous order our wings came bare, and this week they are missing fries for all our orders after waiting in the lobby for out pickup order for 30 minutes. Then when you try to call them, there is no answer.
We stopped eating here a couple years ago because of these kinds of issues and returned this year and all has been good up until recently. Can’t wait until wing stop opens because tired on spending money and not getting what is supposed to come. I can understand a mistake here and there, but 3 orders in a row is ridiculous.
CT
Caleb Thayer
Nov 21, 2025
1.0
Order is always wrong. Food is always cold.
Always out of supplies.
LA
Logan Achor
Nov 11, 2025
1.0
If I could leave negative stars for service I would. Hands down the most consistent BWW for being TERRIBLE. Awful, slow service, even in the middle of the day when they are not busy. Nobody answers the phone EVER so do not attempt to call. Close this down and get us a Wings Etc!
GD
Gabrielle Davis
Nov 9, 2025
1.0
Everything was horrible from our wait time, to the attentiveness of the server, to the temperature of our food, even the way we got paid out. My meal was $31 I was charged my bill plus another $90 for someone else’s meal. Then told the gm doesn’t work on the weekends so it can’t be fixed until Monday. I call Monday right when they open and the gm sends someone else to talk to me instead of herself. Our server came up to argue about her tip as I asked for my refund on a meal that was not mine. On top of all this Buffalo Wild Wings has no way to contact someone higher up, I tried calling another location to ask for information and I was told to fight the gm instead because “no one can stand her”.
KL
Kaylee Lytle
Oct 26, 2025
1.0
Placed an online order 2 hours in advance for a specific time and still ended up having to wait forever. They weren't even busy either... wild
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Lebanon, IN specialize in?
Buffalo Wild Wings specializes in award-winning Buffalo, New York-style wings available in 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in Lebanon, Indiana?
Buffalo Wild Wings is open Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and on Friday and Saturday from 11:00 AM to midnight.
Where is Buffalo Wild Wings located in Lebanon, Indiana?
It is located at 2470 North Lebanon Street, Suite G, Lebanon, IN 46052.
Is Buffalo Wild Wings in Lebanon, IN currently open?
Yes, the restaurant is currently open and not closed.
What categories of services does Buffalo Wild Wings in Lebanon offer?
The establishment is categorized as a chicken wings restaurant, sports bar, restaurant, and takeout restaurant.
Can you provide the contact phone number for Buffalo Wild Wings in Lebanon?
The main phone number for Buffalo Wild Wings is +1 765-481-2500.
Are there any Mexican restaurants near Buffalo Wild Wings in Lebanon, IN?
Yes, El Meson, a Tex-Mex and Mexican restaurant, is nearby, offering another dining option for customers before or after visiting Buffalo Wild Wings.
What nearby places can I visit for beauty or spa services near Buffalo Wild Wings?
Modern Nails and Bath & Body Works are close by for nail and beauty supplies, and Great Clips offers hair salon services.
Are there any bookstores near Buffalo Wild Wings in Lebanon, Indiana?
Yes, Between the Pages Bookstore and Brad's Books, a comic books store, are nearby for customers interested in books.
What nearby fast food or American restaurants are close to Buffalo Wild Wings in Lebanon?
Nearby fast food and American dining options include Culver's, Burger King, and Buffet King of Lebanon, providing a variety of food choices in the area.