Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported problems with order accuracy and slow service, particularly during lunch hours.
Food Quality
There were numerous complaints about food quality, including undercooked items and old or stale food.
Staff Attitude
Several reviews highlighted unprofessional and rude behavior from staff, impacting the overall customer experience.
Cleanliness
The cleanliness of the restaurant, including bathrooms, was often criticized, with many customers noting it needed improvement.
Fast Service
Despite the issues, some customers praised the speed of service during certain times, particularly at the drive-thru.
EA
Erica Adams
Nov 16, 2025
1.0
The manager lady that works on Sunday she's a blonde..she needs to get a different job if she doesnt like the one she has! Very rude and ignores you when your trying to get them to fix what they messed up..also kept wiping her nose on her shirt no gloves.. made me not even want to eat there. Alls I wanted was my coffee fixed.. the young lady that was working was very friendly and made sure my coffee got fixed! So thank you to the young lady that was working! We appreciate you!!
CH
chris hale
Oct 25, 2025
5.0
Fast and friendly!
TT
Talon
Oct 17, 2025
2.0
This is not the first time I've gotten a filet of fish that looks like this. Of course they only put a half slice of cheese and part of it is stuck to the carton. Never fails.
RF
Rhiannon Frazee
Sep 13, 2025
1.0
This place can't get an order right to save their life!! Always missing items when I order delivery. The greendale location is so much better than the lawrenceburg. It's ridiculous how people can't do their damn jobs an make sure an order has everything before its sent out.
SR
Savanna Rasche
Sep 9, 2025
1.0
Hi, I wanna call attention to the fact that the young man taking orders at around 7:40 pm on Tuesday, September 9th, doesn't know what he is doing. He completely ignored me in the outer lane, and I sat and watched him take 3 orders from the other lane before finally I said hello. He rudely blew me off again, and I left without ordering because I was afraid he might accidentally drool in my food if I wait around, because clearly he's falling asleep on the headset.