Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food quality, leading to frustration.
Cleanliness
Several reviews mentioned that the cleanliness of the restaurant and restrooms was lacking.
Food Quality
Customers expressed dissatisfaction with the quality of food, noting it was often old, cold, or improperly prepared.
Speed of Service
While some praised the speed of service, many others experienced long wait times and inefficiencies.
JC
JM Racing Channel
Feb 14, 2026
1.0
Food sucked per normal find people that gaf about working for you noon ever salts the fries and they give you fries that have been sitting there forever and are cold. The girl working the window tried giving me the wrong order so I told her that wasn’t mine and asked if a different order was mine I said no and told her the order then she got an attitude train people to do their jobs correctly or fire them and get new ones I’m tired of spending my money and getting garbage service and garbage food
JB
JJ BellOak
Feb 5, 2026
1.0
WAIT OVER 20 MINUTES for order and never came out to deliver to car! Not a big order! Going to go ahead and sit here and see how long it takes.
PB
Paul B
Jan 24, 2026
2.0
Seems like businesses would be more appreciative of their customers these days. After questioning an upcharge I knew nothing about, the cashier decided it was necessary to simply tell me how she charges the same amount every day and knows how much its supposed to be, meaning she is either overcharging everyone or making excuses cause she doesnt know. A manager finally came over and explained the upcharge at which point I mentioned I probably wouldnt be coming back since its not a posted upcharge. The cashier proceeded to tell me not to come back and just got nasty. Up till I made the mistake of going to McD's this morning, I was in a good mood.
BC
Becki C
Jan 17, 2026
1.0
Came in this afternoon and my large sweet tea had about 4 cubes of ice and was warm. Blonde girl who was handing out food was very rude and rolled her eyes at me when I asked for more ice. Got a new one with about 10 cubes. Barley a row floating on top.I also asked for ketchup and honey mustard for my 2 orders of nuggets and she said it was in the bag. Neither were in the bag. If you dont like people, dont work on fast food. There's no reason to be rude and not give the customer what they payed for.
BR
Bridget Richey
Dec 25, 2025
5.0
Excellent dine-in establishment for anyone. Features burgers, chicken sandwiches, and fish sandwiches. McDonald's serves a variety of beverages. Orange juice, apple juice, and milk (white or chocolate) is available. McDonald's has the best sweet tea in the world. Unsweetened tea is available, also. A lemon wedge can be added upon request. Also, lemonade is available. Cannot go wrong with the kiddos here...Purchase the chocolate chip cookies for your child too delight them!
What are the regular operating hours for McDonald's at 860 W Eads Pky, Lawrenceburg, IN?
McDonald's is open daily from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
What are the drive-through hours for this McDonald's location?
The drive-through is open daily from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 4:00 AM to midnight on Friday and Saturday.
Can I get delivery service from this McDonald's?
Yes, delivery is available daily from 5:00 AM to 10:00 PM, and you can order online at https://mcdonalds.order.online/business/-5579.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available as part of their pickup and delivery services.
Is WiFi available at this McDonald's?
Yes, free WiFi is available at this location along with other services like drive-thru, McDelivery, mobile offers, and mobile ordering.
How can customers order ahead using a mobile app for this McDonald's?
Customers can order ahead using the McDonald's app available at the Apple App Store and Google Play Store.
What nearby places can I visit before or after dining at McDonald's?
You can visit Little Green Apple gift shop, Tendercare Home Health Services, or the nearby Little Caesars Pizza for additional dining options.
Are there any nearby stores where I can shop for mobile phones near McDonald's?
Yes, AT&T of Lawrenceburg, T-Mobile Authorized Retailer, and Lawrenceburg Wireless are close by for mobile phone shopping needs.
What other dining options are nearby McDonald's at 860 W Eads Pky?
Nearby dining options include Steak 'n Shake for American cuisine, Happy Dragon for Chinese and Asian food, and Howie's Diner for classic diner meals.
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