Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers reported inconsistent food quality, with some items being cold, undercooked, or poorly prepared.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.
Staff Friendliness
While some customers praised the friendly staff, others noted rudeness and unprofessional behavior from certain employees.
Cleanliness
Several customers mentioned cleanliness issues, particularly in the dining area and bathrooms.
Menu Availability
Frequent complaints about being out of menu items, particularly roast beef, leading to customer frustration.
DH
Daniel Heggenstaller
Jan 2, 2026
1.0
not allowed to pee
KG
Kelly Garcia
Dec 19, 2025
5.0
Curly fries fresh and hot, line was long in drive thru but it was moving along. Love my beef and cheddar but forgot to ask for Arby's and Horsey Sauce. 😖 My fault!
LL
Lu
Nov 3, 2025
5.0
This place is amazing.
MM
Mark Musselman
Nov 2, 2025
5.0
Get the steak nuggets
LH
Lisa Heurich
Oct 17, 2025
3.0
Order the loaded Italian sub for the first time, very disappointed! Just a cold, soggy, piled up mess. Won't order again. My mistake thinking it was a hot sandwich since the first part of the description describes a toasted sub. I don't eat cold sandwiches at home.