Wendy's

3.3
1298 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8302 Pendleton Pike, Lawrence, IN
46226, United States

Hours

Reviews

3.3
1,298 reviews
5 stars
404
4 stars
285
3 stars
211
2 stars
101
1 star
297

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, old, or improperly prepared food, including hard fries and incorrect orders.

Customer Service

Many reviews highlighted poor customer service, including rude staff, long wait times, and unacknowledged orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and overall lack of cleanliness.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food.

Management Issues

Customers expressed dissatisfaction with management, citing lack of oversight and poor handling of staff and operations.
  • JN
    Joe Nas
    Dec 8, 2025
    1.0
    Food was very cold. French fries was hard and old. Tastes like they was dipped in old oil. In the little nugget still tastes like burger , king with dirty oil.
  • OR
    olivia rodricas
    Dec 5, 2025
    1.0
    Manager didn't even acknowledge us. Thay also forgot our fries.
  • DL
    Denise Lewis
    Nov 19, 2025
    2.0
    During thepandemic, Wendy's was the one chain nearby who would get your order correct. Now it's hardees, but js wings NEVER misses.
  • AB
    Antonio Brown
    Oct 17, 2025
    1.0
    Went at 1:40 am and The absolute WORST Wendy’s i ever had in my life . Gave me an old burger, cold fries , bread hard like a brick, customer service was very dreadful. If i could wait 0 stars , i would .
  • JM
    Jasmine Moore
    Sep 26, 2025
    1.0
    0/5 if I could!!!!! I ordered a 10-piece nugget meal with a bacon & cheese potato and a strawberry lemonade. The food arrived cold even though I live very close. They didn’t give me 10 nuggets, none of the sauces I requested, and they completely left out my potato. The only thing done right was the drink. I rarely go to Wendy’s, but every time I’ve tried this location, the food quality and service have been disappointing. At this point, either shut this location down or hire staff who care. I do not recommend this place.

Frequently Asked Questions About Wendy's

Is Pendle Pike Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's located at 8302 Pendleton Pike?

The drive-thru at this Wendy's location is open daily from 6:30 AM to 3:00 AM.