Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold or old food, with several instances of incorrect orders and missing items.
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with complaints about poor service and lack of attention to customers.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and overall lack of cleanliness.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food.
Wait Times
Customers frequently complained about long wait times in both the drive-thru and inside the restaurant.
AB
Antonio Brown
Oct 17, 2025
1.0
Went at 1:40 am and The absolute WORST Wendy’s i ever had in my life . Gave me an old burger, cold fries , bread hard like a brick, customer service was very dreadful. If i could wait 0 stars , i would .
JM
Jasmine Moore
Sep 26, 2025
1.0
0/5 if I could!!!!!
I ordered a 10-piece nugget meal with a bacon & cheese potato and a strawberry lemonade. The food arrived cold even though I live very close. They didn’t give me 10 nuggets, none of the sauces I requested, and they completely left out my potato. The only thing done right was the drink.
I rarely go to Wendy’s, but every time I’ve tried this location, the food quality and service have been disappointing. At this point, either shut this location down or hire staff who care. I do not recommend this place.
RC
Rettak Collier
Aug 28, 2025
4.0
Tried the new Wendy’s Wednesday Raven’s Blood Frosty from the Meal of Misfortune menu! 🍦 The creamy vanilla Frosty swirled with dark cherry sauce is spooky, sweet, and Instagram-worthy. Perfect for Wednesday Addams fans and anyone craving a limited-edition dessert. The fun ‘Spoon of Gloom’ and themed packaging make it even better. Don’t miss this Wendy’s Frosty special! #Wendys #Frosty #RavensBloodFrosty #WednesdayNetflix #LimitedEditionTreat #FastFoodReview
MM
Mario Moore
Aug 21, 2025
5.0
If you want some good food at better prices, can't do any better than Wendy's. Especially with their 1 dollar menu sale. Dont know exactly how long it will last but I'm able to get my honey chicken sandwiches in the morning for 1 dollar, exactly $2.12 after taxes for 2. Can't give a 5 star rating on atmosphere as I don't normally dine in at Wendy's.
MM
Melody
Jul 9, 2025
1.0
The person working the drive through at this specific location was very rude. She tried to tell us that our mobile order was located at a different place, she then tried to say our mobile order said lobby pick up and when we tried to show her the confirmation she looked at us like we were crazy and closed the window. We waited for the order which ended up being the WRONG ORDER. Had to go inside to get the right order which had just been sitting there melting. No apologies from any of the staff. The lady working the drive through and the lady who gave us the order were both very rude. This was on 7/9/2025 a little after 6pm.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lawrence, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lawrence, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (317) 549-9714.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Pendle Pike Wendy’s serve breakfast?
Yes, this Wendy’s location in Lawrence, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's located at 8302 Pendleton Pike?
The drive-thru at this Wendy's location is open daily from 6:30 AM to 3:00 AM.
Is this Wendy's location currently open?
Yes, this Wendy's on Pendleton Pike is open and committed to serving customers every day.
Does this Wendy's serve breakfast?
Yes, Wendy's at 8302 Pendleton Pike serves breakfast items such as combos, croissant and biscuit sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Pendleton Pike?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Are delivery and takeout available at this Wendy's?
Yes, both delivery and takeout services are available at this Wendy's location.
How can I place an order online or through an app for this Wendy's?
You can order online at https://order.wendys.com or use the Wendy's mobile app available on the App Store.
Where can I find menu prices and nutrition information for Wendy's?
Menu pricing and nutrition details are available on https://order.wendys.com and the Wendy's mobile app after selecting your location.
What are some nearby places of interest around Wendy's on Pendleton Pike?
Nearby places include Sherwin-Williams hardware store, Primecare Family Dental, and Chile Verde Mexican Restaurant & Grill, which customers might visit before or after dining at Wendy's.
How can nearby businesses like Sherwin-Williams and Primecare Family Dental complement a visit to Wendy's?
After visiting Sherwin-Williams or Primecare Family Dental, customers can conveniently stop by Wendy's for a quick meal or a breakfast option during their errands or appointments.
What dining options does Wendy's offer for customers visiting nearby shopping destinations like Esquire Plaza or Shoppers World?
Wendy's provides dine-in, drive-thru, and delivery services, making it easy for shoppers at Esquire Plaza or Shoppers World to enjoy a meal before or after shopping.