Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported issues with incorrect orders, including missing items and wrong food being served.
Customer Service
While some reviews praised friendly and helpful staff, many others highlighted rude service and a lack of attentiveness from employees.
Food Quality
Several customers expressed dissatisfaction with food quality, mentioning cold items, undercooked meat, and dry chicken nuggets.
Cleanliness
Multiple reviews noted that the restaurant was not clean, with dirty tables and overflowing trash.
Speed of Service
Some customers appreciated the quick service, especially during busy times, while others experienced long wait times and slow drive-thru service.
WW
WrenchMonkey93
Dec 12, 2025
1.0
Food was cold, got the order wrong. Guess quality ain't the motto anymore. Not to mention the gentleman in the kitchen had a full beard without a beard net... very unsanitary
JR
jenaea rupp
Oct 10, 2025
5.0
The woman taking orders was SO friendly and had perfect customer service! She was working today at 12:10pm. The manager handing food out the window was also so nice and respectful!! you guys are great🩷
HB
Hannah Bentley
Oct 9, 2025
1.0
I went through the drive thru which was slow. The workers didn’t seem to be paying much attention to the windows. All I ordered was a baconator sandwich and a frosty. I received the frosty but got a plain chicken sandwich. Just chicken and bread. Unacceptable
CT
Cheryl Taylor
Oct 8, 2025
1.0
Ordered online, restaurant stated they didn't receive the order although I had an order number, a confirmation number and a paid receipt, they refused to make the order. Told my daughter she was rude and had a bad attitude. I sent an email to the manager that night and I have yet to receive a callback or answering email.
KK
kr
Sep 12, 2025
1.0
The only Wendy’s in town to constantly get my order wrong. Last time I went, I got a crispy chicken sandwich only mustard and onion. I instead still received the lettuce and mayo as well as my mustard and onion. I still ate it and it was fine. Now tonight I come and I order it the same way again, expecting to get it right this time. Nope. Onion, mustard, bacon, and cheese. It’s not even on my receipt I made sure it was ordered right on the screen and this sandwich doesn’t even come with cheese or bacon normally so.. how does this even happen? I don’t get it but it’s alright I’ll just go to another location that gets my order correct and have competency until this location can go through the current set of employees.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on State Road 38 E in Lafayette?
The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight.
Does this Wendy's location offer breakfast menu options?
Yes, Wendy's on State Road 38 E serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Lafayette, IN?
Yes, delivery is available where offered. You can check availability and order via the Wendy's app or order.wendys.com by entering your delivery address.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How do I contact this Wendy's location for feedback or questions?
You can call them at (765) 449-2772 or reach the customer care team via Wendy's Contact page or live chat for feedback.
Does Wendy's on State Road 38 E have dine-in and drive-thru options?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery where available.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on Wendy's menu website, mobile app, and at the restaurant on nutrition posters.
What nearby restaurants can I visit along with Wendy's on State Road 38 E?
Nearby options include Exotic Thai for Thai cuisine, Texas Roadhouse for steakhouse dining, and Porky's BBQ food trailer for American barbecue.
Are there any nearby shopping or specialty stores close to Wendy's?
Yes, customers can visit nearby stores like Spirit Halloween 60456 for costumes, Kirlin’s Hallmark Shop for gifts, and DICK'S Sporting Goods for sports gear.
How can nearby medical or service centers complement a visit to Wendy's?
The adjacent Covid Clinic provides health services, and nearby Batteries Plus Bulbs offers automotive and mobile phone accessories, useful for customers visiting Wendy's.