Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
1,146 reviews
5 stars
548
4 stars
312
3 stars
143
2 stars
42
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Some staff members received praise for being friendly and helpful, while others were reported as rude and inattentive.
Order Accuracy
Multiple customers reported issues with incorrect orders, including missing items and wrong food.
Speed of Service
While some customers appreciated the quick service, others experienced long wait times and slow drive-thru operations.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others reported undercooked items and poor preparation.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with dirty tables and unsanitary conditions noted by several customers.
- JRjenaea ruppOct 10, 20255.0The woman taking orders was SO friendly and had perfect customer service! She was working today at 12:10pm. The manager handing food out the window was also so nice and respectful!! you guys are great🩷
- HBHannah BentleyOct 9, 20251.0I went through the drive thru which was slow. The workers didn’t seem to be paying much attention to the windows. All I ordered was a baconator sandwich and a frosty. I received the frosty but got a plain chicken sandwich. Just chicken and bread. Unacceptable
- CTCheryl TaylorOct 8, 20251.0Ordered online, restaurant stated they didn't receive the order although I had an order number, a confirmation number and a paid receipt, they refused to make the order. Told my daughter she was rude and had a bad attitude. I sent an email to the manager that night and I have yet to receive a callback or answering email.
- KKkrSep 12, 20251.0The only Wendy’s in town to constantly get my order wrong. Last time I went, I got a crispy chicken sandwich only mustard and onion. I instead still received the lettuce and mayo as well as my mustard and onion. I still ate it and it was fine. Now tonight I come and I order it the same way again, expecting to get it right this time. Nope. Onion, mustard, bacon, and cheese. It’s not even on my receipt I made sure it was ordered right on the screen and this sandwich doesn’t even come with cheese or bacon normally so.. how does this even happen? I don’t get it but it’s alright I’ll just go to another location that gets my order correct and have competency until this location can go through the current set of employees.
- LQLillyanna QuickerySep 11, 20252.0They messed up our order 2 TIMES and there drink machine had barely anything to drink.
Frequently Asked Questions About Wendy's
Is St. Route 38 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lafayette, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lafayette, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (765) 449-2772.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does St. Route 38 Wendy’s serve breakfast?
Yes, this Wendy’s location in Lafayette, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on State Road 38 E in Lafayette?
The drive-thru at this Wendy's location is open daily from 6:30 AM to midnight.
Does this Wendy's location offer breakfast menu options?
Yes, Wendy's on State Road 38 E serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Lafayette, IN?
Yes, delivery is available where offered. You can check availability and order via the Wendy's app or order.wendys.com by entering your delivery address.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How do I contact this Wendy's location for feedback or questions?
You can call them at (765) 449-2772 or reach the customer care team via Wendy's Contact page or live chat for feedback.
Does Wendy's on State Road 38 E have dine-in and drive-thru options?
Yes, this Wendy's location offers dine-in, drive-thru, takeout, and delivery where available.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on Wendy's menu website, mobile app, and at the restaurant on nutrition posters.
What nearby restaurants can I visit along with Wendy's on State Road 38 E?
Nearby options include Exotic Thai for Thai cuisine, Texas Roadhouse for steakhouse dining, and Porky's BBQ food trailer for American barbecue.
Are there any nearby shopping or specialty stores close to Wendy's?
Yes, customers can visit nearby stores like Spirit Halloween 60456 for costumes, Kirlin’s Hallmark Shop for gifts, and DICK'S Sporting Goods for sports gear.
How can nearby medical or service centers complement a visit to Wendy's?
The adjacent Covid Clinic provides health services, and nearby Batteries Plus Bulbs offers automotive and mobile phone accessories, useful for customers visiting Wendy's.