Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
3,270 reviews
5 stars
985
4 stars
684
3 stars
615
2 stars
344
1 star
642
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.
Food Quality
Many reviews mentioned cold, stale, or incorrect food orders, with several customers expressing disappointment in the overall quality of the meals.
Cleanliness
Numerous complaints highlighted unsanitary conditions in the dining area and restrooms, with some describing the location as the dirtiest they have ever visited.
Customer Service
Feedback indicated a lack of friendly service, with several customers noting rude staff and poor management response to issues.
Order Accuracy
There were consistent reports of incorrect orders, missing items, and failure to follow specific instructions on orders.
- MWMelissa White1 day ago5.0Giving 5 stars because I love Mary and Jessica. Hearing their voices and seeing their facesfirst thing in the morning ensures I will have a great day.
- CSChad Slavens3 days ago1.0Has to be the slowest McDonald's on the planet. This was our second trip to this location and both times the wait has been awful. I bet we were in the drive thru for over 20 minutes. It's the last time I will go there.
- NCNick Cline4 days ago3.0I don't like how they are now have a sign that states you can only stay in the restaurant for 20 minutes while eating your food. Nobody was enforcing it but it is still a bad rule. McDonald's wants to stop being a third place.
- STShay Tuggle5 days ago1.0There needs to be new managers, new gms here. Two managers sleeping together im sure you could figure out who they are, they playing favoritism at this store. They pick and choose who gets wrote up, *FAVORITISM* the gm kicking homeless people out of the lobby, she wouldn’t let a guy pay for some food. She’s RUDE and very much disrespectful, who even hired her? Sounds like big boss needs to come and pay a visit with the managers and have a sit down discussion about human decency, and how the store really needs to be ran. The store is just nasty, fruit flies in the orange juice, fruit flies in the coffee machine. there’s more I could say about this store, but everything will come to light real soon.
- GGgraceNov 3, 20251.0I mean this 100% when I say this location has some of the rudest people. No manners whatsoever , not even a slight smile , slow service and mediocre food most times. I feel like I’m inconveniencing them by even stopping by and just ordering a drink sometimes . There are maybe 2 nice people but that’s it. This whole team needs to be retrained on customer service skills, or fired and start fresh . I have worked years in customer service before with some of the worst customers while having a TERRIBLE day and never once did I treat them like how they act over here. Not to mention the simple task of them getting my order right any time I go is impossible for them. Do better Edit: after reading other people’s reviews I’ve noticed the manager seems to be equally as part of the problem as everyone else and probably won’t glance twice at my review. So all I can do is warn future customers who might be going here.
Frequently Asked Questions About McDonald's
What are the operating hours for this McDonald's location?
This McDonald's is open 24 hours a day, every day of the week.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 with options including same-day and no-contact delivery.
Is there a drive-thru available at this McDonald's?
Yes, the drive-thru is open 24 hours every day.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food through an app?
Yes, you can order using the McDonald's App available for both iOS and Android devices.
What services does this McDonald's provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 4200 South Street, Lafayette, IN 47905, USA.
Are there any nearby hotels to this McDonald's?
Nearby hotels include Knights Inn, Drury Inn & Suites Lafayette, Super 8, and Red Roof Inn Lafayette, useful for travelers looking for accommodation near McDonald's.
Are there other fast food restaurants near this McDonald's?
Yes, nearby options include another McDonald's, Burger King, Arby's, and Denny's for a variety of fast food and breakfast choices.
What other amenities are near the McDonald's on South Street?
Nearby amenities include gas stations like BP, Exxon & Mobil Stations, Circle K, convenience stores, and financial services like Bitcoin Depot ATM for added convenience.