McDonald's

Reviews

• ML

  Mr. Lee

  1 day ago
  1.0
  Paid for an online order and they were not able to serve the food because the system was down. THE SYSTEM, nothing else...they had employees, food, and a paid order but would not make it. Told me to leave the drive thru or they would call the cops. Unreal.
• NM

  nathan Mcmahan

  4 days ago
  1.0
  Never have I asked for Mac sauce and received a completely different sandwich then was on the order
• AC

  Angel Carbone

  5 days ago
  5.0
  This McDonald's always has friendly faces behind the counter and treat you with well deserved patients.
• C7

  Cyndi CarGirl 79

  Feb 16, 2026
  4.0
  Service is super fast, order has always been correct. The food just doesn't always taste super fresh, from the fries to the burgers... even when going at busy lunch times you'd think everything would be fresher.
• DE

  Danielle Edmonds

  Feb 2, 2026
  1.0
  Hello, I am writing to formally report an extremely disappointing experience at a McDonald’s drive-thru on February 1st while traveling through the Lafayette area. I stopped to purchase a Happy Meal for my grandson. After pulling up to the second drive-thru window, I sat there for over five minutes without any acknowledgment. During that time, I could clearly see the Happy Meal sitting at the window. When an employee finally came to the window, I politely requested fresh fries, as the food had been sitting for an extended period and I had paid for hot, fresh food for my grandson. The employee, who identified herself as Dawn, responded with a very poor attitude. She rolled her eyes, sighed loudly, slammed items around, and behaved in an extremely unprofessional manner. Her reaction made me genuinely uncomfortable and concerned about the handling of the food. When I asked for her name, she responded in a smart, dismissive manner. When we opened the Happy Meal, the fries were still cold, and there was a small black, curly hair on my grandson’s cheeseburger (on the bun). This was unacceptable and deeply upsetting, especially when serving food to a child. I want to be clear that I am not reaching out for free food or compensation. This was a brief stop while traveling, and I do not live in the area. I am contacting you because this experience reflected very poorly on McDonald’s standards for customer service, food quality, and food safety. I hope this concern is taken seriously and addressed appropriately, as no customer—especially a child—should have an experience like this. Time was approximately 7:22-7:35pm #1360 Sincerely, Danielle Edmonds Indianapolis, IN