McDonald's

3.6
1631 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2812 Old US 231 S, Lafayette, IN
47909, United States

Hours

Reviews

3.6
1,631 reviews
5 stars
563
4 stars
377
3 stars
326
2 stars
144
1 star
221

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including unpleasant odors and dirty environments.

Service Quality

Service was frequently criticized for being slow, unfriendly, and unhelpful, with many customers experiencing order mistakes.

Food Quality

Food quality varied, with complaints about cold, old, or improperly prepared items, while some customers noted fresh and hot food.

Staff Attitude

While some employees were praised for their friendliness and helpfulness, others were reported to be rude or dismissive.

Order Accuracy

Many customers expressed frustration over incorrect orders and the need to double-check their bags.
  • GB
    Gabriel Boston
    Nov 14, 2025
    1.0
    Expect stuff like this. Their employees and managers look at you crazy. Like my bad that you guys forgot my whole McChicken?
  • PZ
    Patty Zachariah
    Nov 10, 2025
    5.0
    Me and my granddaughter went here and the service was amazing, the food was hot and fresh, and might I add that the young man, Joel, who took my order was very friendly, and so was the lady at first window, Latisha. Will definitely come back
  • AP
    annalise platt
    Nov 9, 2025
    1.0
    these people are so miserable. if you hate your job so much literally quit. just wanted to come get my children some cookies and apple pies and this man acted as if i asked for his first born child. mind you it’s 6:30pm. not like i came in at 10:50pm. then i informed someone that the man was rude at the first window and all i got was a “yeah he’s always like that” OKAY?????? like someone tell that man to fix his attitude. and no i usually do not complain because i work in the restaurant industry but i would never act like that to a customer.
  • CK
    Caiden Kennedy-Slater
    Oct 31, 2025
    2.0
    Ordered a doordash with their buffalo ranch chicken sandwich. Fries wee barely filled, which im used to wo it wasnt a big problem. But then I opened the sandwich and saw the most depressing looking sandwich ever. Disappointing, even for McDonald's.
  • CC
    Colin Christman
    Oct 21, 2025
    1.0
    Immediately when you walk in this McDonald’s, it smells like must, and piss. Multiple people behind the counter with not hats, and no hairnets. I was skeptical about the food. Big Mac had at least 5 hairs in it, food tasted like it had bare greasy hands all over it. Nothing was good. As soon as I walked up to the counter to get my food there was just this aroma of funk. The people in this McDonald’s seriously need to clean up the building and themselves. I wasn’t even able to eat food inside because of the stench. Highly do not recommend.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 2812 Old US 231 S, Lafayette, IN?

McDonald's is open daily from 5:00 AM to 11:00 PM.

Is the drive-thru at this McDonald's location available later than indoor dining hours?

Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM, matching the indoor dining hours.