McDonald's

3.6
1636 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2812 Old US 231 S, Lafayette, IN
47909, United States

Hours

Reviews

3.6
1,636 reviews
5 stars
565
4 stars
378
3 stars
326
2 stars
143
1 star
224

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and unhelpful staff, leading to frustration.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about cleanliness and freshness.

Staff Friendliness

While some customers praised friendly staff, others noted rudeness and lack of professionalism from employees.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including unpleasant odors and dirty dining areas.
  • RC
    Richard Culbertson
    Dec 22, 2025
    1.0
    Waited 15 minutes for 2 senior coffees. Was an indoor customer. That is totally unacceptable to wait that long for 2 coffees. Orders were not being watched. Business not not being supervised. Out of control!
  • IC
    Isaac Corum
    Dec 8, 2025
    1.0
    0 stars should be an option. Ordered two quarter pounders. Both had just regular patties (not quarter pound patties) and toppings were wrong on both. They were labeled correctly so it wasn't some else's order.
  • CP
    Cole Parker
    Dec 4, 2025
    1.0
    Went in and got the grinch meal, Waited 20 minutes. To not get my 10 piece or the seasoning packet. Didn’t notice til I got home. So I called and they said sorry do I wanna come back to get it, No by the time I get there to get it. Fries will be cold and everything else will be nasty.
  • AK
    Alisha King
    Nov 29, 2025
    5.0
    I get my breakfast mcgriddle here about twice a week and frappe' 2 or 3 times a week. Friendly staff always calls me by my name, and with using the app I save A LOT!!
  • AP
    annalise platt
    Nov 9, 2025
    1.0
    these people are so miserable. if you hate your job so much literally quit. just wanted to come get my children some cookies and apple pies and this man acted as if i asked for his first born child. mind you it’s 6:30pm. not like i came in at 10:50pm. then i informed someone that the man was rude at the first window and all i got was a “yeah he’s always like that” OKAY?????? like someone tell that man to fix his attitude. and no i usually do not complain because i work in the restaurant industry but i would never act like that to a customer.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 2812 Old US 231 S, Lafayette, IN?

McDonald's is open daily from 5:00 AM to 11:00 PM.

Is the drive-thru at this McDonald's location available later than indoor dining hours?

Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM, matching the indoor dining hours.