Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple customers reported unsanitary conditions, including unpleasant odors and dirty environments.
Service Quality
Service was frequently criticized for being slow, unfriendly, and unhelpful, with many customers experiencing order mistakes.
Food Quality
Food quality varied, with complaints about cold, old, or improperly prepared items, while some customers noted fresh and hot food.
Staff Attitude
While some employees were praised for their friendliness and helpfulness, others were reported to be rude or dismissive.
Order Accuracy
Many customers expressed frustration over incorrect orders and the need to double-check their bags.
GB
Gabriel Boston
Nov 14, 2025
1.0
Expect stuff like this. Their employees and managers look at you crazy. Like my bad that you guys forgot my whole McChicken?
PZ
Patty Zachariah
Nov 10, 2025
5.0
Me and my granddaughter went here and the service was amazing, the food was hot and fresh, and might I add that the young man, Joel, who took my order was very friendly, and so was the lady at first window, Latisha. Will definitely come back
AP
annalise platt
Nov 9, 2025
1.0
these people are so miserable. if you hate your job so much literally quit. just wanted to come get my children some cookies and apple pies and this man acted as if i asked for his first born child. mind you it’s 6:30pm. not like i came in at 10:50pm. then i informed someone that the man was rude at the first window and all i got was a “yeah he’s always like that” OKAY?????? like someone tell that man to fix his attitude. and no i usually do not complain because i work in the restaurant industry but i would never act like that to a customer.
CK
Caiden Kennedy-Slater
Oct 31, 2025
2.0
Ordered a doordash with their buffalo ranch chicken sandwich. Fries wee barely filled, which im used to wo it wasnt a big problem. But then I opened the sandwich and saw the most depressing looking sandwich ever. Disappointing, even for McDonald's.
CC
Colin Christman
Oct 21, 2025
1.0
Immediately when you walk in this McDonald’s, it smells like must, and piss. Multiple people behind the counter with not hats, and no hairnets. I was skeptical about the food. Big Mac had at least 5 hairs in it, food tasted like it had bare greasy hands all over it. Nothing was good. As soon as I walked up to the counter to get my food there was just this aroma of funk. The people in this McDonald’s seriously need to clean up the building and themselves. I wasn’t even able to eat food inside because of the stench. Highly do not recommend.
How can I place an order online for McDonald's at this location?
You can order online via https://mcdonalds.smart.link/mjuu1ggdi or through the McDonald's App available on the Apple App Store and Google Play Store.
What payment options are accepted at McDonald's in Lafayette?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service available.
Are there nearby places where I can shop or run errands close to this McDonald's?
Yes, nearby you can find Dollar General for discount shopping, CVS Pharmacy for medical supplies, and Ace Hardware for retail needs.
If I'm visiting this McDonald's, what local dining or cafe options are nearby?
Nearby options include The Table Cafe and Eatery for coffee and smoothies, Dairy Queen Grill and Chill for fast food and ice cream, and Pizza Hut for pizza and casual dining.
Which nearby services can assist with financial transactions or shipments near McDonald's?
Western Union offers money transfer services, First Merchants Bank provides banking, and UPS Access Point location handles courier and delivery services nearby.