Many customers reported that the service is consistently slow, with long wait times for both in-store orders and delivery.
Food Quality
The food quality received mixed reviews; while some customers praised the sandwiches as fresh and tasty, others noted issues with incorrect orders and hard bread.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rude interactions and a lack of attentiveness.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area, which detracted from the overall experience.
Delivery Issues
Numerous customers expressed frustration with delivery problems, including late arrivals and incorrect orders.
JD
J Dem
Dec 7, 2025
4.0
Busy today, took a bit longer for my sandwich. Sandwich was excellent, though.
DZ
Dan Zim
Dec 3, 2025
2.0
Love this place. Well, that is when they deliver themselves... But unfortunately, when they use Uber your order gets picked up and then they go pick up and deliver Multiple things before your order... So the "toasted" sandwiches are nice and soggy by the time you get it. PLEASE have a feature on the app that tells you when you are going to get a delivery from a 3rd party. I will then be able to take my business elsewhere.
MR
Matthew Reppert
Nov 11, 2025
3.0
I had a long wait for my order and the staff seemed indifferent to the other customers in the store. Food was as expected.
JH
Jason Hupp
Nov 9, 2025
5.0
Tried the toasted sandwiches...they were super quick hot and fresh. Very tasty and filling. Quick, friendly staff and clean building and bathrooms.