Many customers reported that the service is consistently slow, with long wait times for both in-store orders and delivery.
Food Quality
While the food is generally praised for being fresh and tasty, there are complaints about incorrect orders and inconsistent portion sizes.
Customer Service
Customer service experiences vary, with some reviews highlighting friendly staff while others mention rude or indifferent behavior.
Cleanliness
Several customers noted issues with cleanliness in the dining area, which detracted from their overall experience.
Delivery Issues
Delivery service is frequently criticized for being slow and unreliable, with many customers expressing frustration over late or missing orders.
CP
Ct Pham
3 days ago
4.0
For a dependably satisfying lunch in Lafayette, Jimmy John's delivers. My recent visit featured their Italian Night sandwich, which arrived incredibly fast, demonstrating the store's renowned efficiency. The sandwich itself was a testament to their consistent quality – fresh ingredients and a well-balanced flavor profile that always hits the spot.
The atmosphere here is a functional 7/10, perfect for a quick and casual bite without fuss, while the service operates like a well-oiled machine, ensuring your order is accurate and swift (a solid 8/10). It's the kind of reliable spot where you know exactly what you're getting, and it never disappoints.
I absolutely will be back for another quick and tasty meal. Pro-Tip: Parking is easy, making your grab-and-go experience seamless, and there's typically no wait, so you're in and out in a flash.
KD
Keon Dillon
Feb 12, 2026
4.0
They close at 10, not 11!! @Google change their hours on Google. Luckily they still gave me the pickup order when arriving after 10. JJ app says 10.
BT
Ben Teninty
Feb 10, 2026
2.0
This store used to be a lot better, in my opinion. But lately, every time I order from here, the service is incredibly slow. Drive thru line often takes more than fifteen minutes, even without any cars ahead of me and preordering through the app. The employees just don't seem to have much hustle, from what I can tell while sitting in front of the pickup window while the line grows behind me.
They are neither Freaky nor Fast.