Dairy Queen Grill & Chill

3.9
804 reviews
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Business Details

3949 State Road 38 E, Lafayette, IN
47905-9464, United States
(765) 446-1610
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
3949 State Road 38 E, Lafayette, IN
47905-9464, United States

Hours

Reviews

3.9
804 reviews
5 stars
368
4 stars
197
3 stars
104
2 stars
47
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, especially in the drive-thru, with long wait times and incorrect orders being common.

Food Quality

While some customers enjoyed the food, many noted issues such as improperly prepared items, melted blizzards, and inconsistent quality.

Staff Attitude

Feedback on staff behavior was mixed; some praised friendly and helpful employees, while others reported rudeness and lack of professionalism.

Menu Availability

Several reviews mentioned that the location often runs out of popular menu items, leading to customer disappointment.

Cleanliness

There were complaints about cleanliness, particularly regarding the dining area and food presentation.
  • JP
    J. Pickett
    Nov 11, 2025
    3.0
    The food was ok and the service could have been better. Not a bad location for a quick bite or treat
  • WC
    Wesley Cram
    Oct 5, 2025
    1.0
    They don't have hardy anything from their menu.
  • TC
    Tori Canarecci
    Sep 29, 2025
    2.0
    It seems like this location is out of their chocolate ice cream more often than not. Also the staff should probably be a little more cognizant of the conversations they are having while the drive thru window is open.
  • OD
    Opa Dutch
    Aug 26, 2025
    1.0
    I want to a couple different dairy queens in the city and and ordered cheeseburgers. And when I got them, they we're warm The cheese wasn't even melted.I had to go back and ask for them to warm it up. At both locations.
  • BS
    Benjamin Smith
    Aug 9, 2025
    3.0
    EDIT: the bread wasn't buttered either so dropping the review from 3 stars to 2 stars. The rest of the food was very good I ordered a 6 piece chicken strip basket and they forget the chicken strips. Its literally in the name. Now I have eat what I have while its still warm and then drive all the way back to town to get the rest of my food. Very disappointed. Glad I wasn't an interstate traveler or I would be real upset. But to be fair I did call them and they agreed to replace the meal when I go to town this evening so they did make it right. Just would have been nice to have the rest of my lunch
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the main food specialties at Dairy Queen Grill & Chill in Lafayette?

Dairy Queen Grill & Chill is known for its Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes & malts, and DQCakes.com cakes.

What are the opening hours of Dairy Queen Grill & Chill at 3949 State Road 38 E, Lafayette?

The restaurant is open every day from 10:00 AM to 10:00 PM.