Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers reported issues with food freshness, incorrect items, and unsanitary conditions.
Staff Attitude
While some employees were praised for their friendliness, many reviews noted a lack of professionalism and hospitality from the staff.
Cleanliness
Several customers mentioned dirty dining areas and unsanitary conditions, contributing to a negative dining experience.
Management Issues
Reviews indicated a need for better management and training, with complaints about staff behavior and operational inefficiencies.
66
6FootSnorlax
1 day ago
1.0
There was about a full head of hair in my burger
CB
Cody Broshar
Nov 1, 2025
1.0
Need some adults working. One of the slowest places in town. Don’t go here if you have stuff to do.
AF
Angela Fox
Oct 5, 2025
1.0
Wow. Only thing I can say. They really need better employees.
JB
justin Ballenger
Sep 22, 2025
1.0
All around poor service and rude staff sitting in drive-through I asked for an extra dipping sauce, even offered to pay for it mid sentence the lady shut the Sliding glass 10 minutes went by she opens it hand me my food and then slams it again. Food was not even fresh.
IF
Itzamara Flores
Sep 18, 2025
1.0
I ordered through the app and had missing items and incorrect burgers delivered. Whoever is working please put everything that what was ordered that is the reason we pay what we pay.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Lafayette, IN?
Dairy Queen Grill & Chill in Lafayette, IN is open daily from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Lafayette?
It is located at 2831 US Hwy 231 S, Lafayette, IN 47909-2852.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, Blizzard® Treats, signature shakes and malts, Grillburgers®, chicken strip baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, the location has a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant offers booster seats, high chairs, is family-friendly, welcomes children, and is wheelchair accessible.
Are there seating options available at this Dairy Queen location?
Yes, there is both indoor seating and outdoor seating available for customers.
Does Dairy Queen Grill & Chill have restroom facilities?
Yes, restrooms are available for customer use at this location.
Can I order food online or get mobile deals at Dairy Queen Grill & Chill?
Yes, customers can order online via their website and access exclusive mobile deals through the Dairy Queen app.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include First Merchants Bank for banking needs, McDonald's for additional fast-food options, and Payless Super Market for grocery shopping.
Are there any pet services near Dairy Queen Grill & Chill in Lafayette?
Yes, nearby pet services include VCA Paw Prints Animal Hospital, Paw Prints Animal Hospital, and Pooch Palace, useful if you need pet care while visiting.