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Arby's

4.1
(509 reviews)
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Business Details

3209 Builder Drive, Lafayette, IN
47909, United States
(765) 746-6130
http://www.arbys.com/locations/us/in/lafayette/3209-builder-drive/store-8652
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3209 Builder Drive, Lafayette, IN
47909, United States

Hours

Reviews

4.1
509 reviews
5 stars
245
4 stars
143
3 stars
66
2 stars
22
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive staff, with several noting positive interactions with management.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, leading to frustration among customers.

Food Quality

While some customers enjoyed the food, others reported issues with taste, portion sizes, and freshness, indicating inconsistency.

Cleanliness

Several reviews highlighted the cleanliness of the dining area, contributing positively to the overall experience.

Operational Issues

Customers expressed dissatisfaction with inaccurate hours of operation and issues with the drive-thru service.
  • AR
    Andrew Rush
    Jan 16, 2026
    5.0
    Food was hot and fast. I had a missing item with my order, I spoke with the manger Sean or Shawn. I am unsure of the spelling. Anyway, great customer service. I really appreciated it!
  • IL
    Indiana Lauren
    Jan 15, 2026
    5.0
    Arby's is good
  • JJ
    Jarleh
    Dec 31, 2025
    1.0
    First time to stop by to their drive thru. I don't understand the robot said so i went ahead to the next window. I told the guy give me a reuben. I got Home i noticed my order was turkey. It was frustrating cox i don't like it but too late to drive back and return. I live 20mins away. Why they cant make the job right? Reuben and turkey are different. Plus the food was too salty. Im not going back to arbys again.
  • SS
    sgtredfire
    Oct 22, 2025
    1.0
    I got the steak bowl and it was the worst thing I've ever had. I dont think I could ever come back here after that.
  • KC
    Kyro Cranford
    May 19, 2024
    5.0
    This is by far the best Arby's. The staff is so kind and attentive, they get the good out quick and I've never had an issue with my order.
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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