Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.9
1,309 reviews
5 stars
557
4 stars
350
3 stars
201
2 stars
72
1 star
129
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and unhelpful staff interactions.
Food Quality
Many reviews mentioned cold or poorly prepared food, with specific complaints about items being missing or not as described.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, contributing to a negative experience.
Positive Staff Interactions
Despite the issues, some customers praised friendly and helpful staff members who provided good service.
- SKSean Kavanagh1 day ago5.0GREAT FOOD...
- CCCaley CousinsDec 20, 20255.0my husband & i dropped into this location & decided to order inside because we had coupons. glad we did because the team members were great! very helpful & kind, thanks for the good experience:)
- MJMichael JetterOct 30, 20254.0Didn't have coupon but manger fixed me up.
- CAColton Geiger AndersonOct 24, 20251.0Keep messing up the food they add lettuce and ranch to the chicken slider even though it doesn't show it on the menu or there online website.
- KWKey WeathersOct 17, 20251.0Store number 6368, LaFayette, IN- Stopped in for a quick restroom break and quick bite on the way to Chicago. There was someone holding up the women's bathroom so my wife and I stood waiting for about 5 mins, all for their MALE employee Tyler to come out. Went in after him and there was no tissue...... I asked the guy waiting to ring up orders to get tissue. A lady came up- possibly a manager? I told her her male employee came out of the womens restroom and her reply was "oh, he did?" In a tone as if this was nothing new at all! I asked for tissue. She went to grab some but then conveniently stopped by the fry bay and the window to give out food, sat the tissue over by that register and proceeded to bag fries... AS IF I WASNT STANDING WAITING FOR TISSUE after just asking for some! My wife was in the bathroom waiting to use the missing tissue. We both received ourselves, washed out hands and left. They were not going to benefit from our hard working dollars after that BS.... And what do ya know? The 1st 2 reviews found hair in their food. HA! Won't HE work in mysterious ways. 🙌🏽