Arby's

4.1
792 reviews
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Business Details

2219 Sagamore Pkwy S, Lafayette, IN
47905, United States
(765) 447-1500
http://www.arbys.com/locations/us/in/lafayette/2219-sagamore-pkwy-s/store-7595
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2219 Sagamore Pkwy S, Lafayette, IN
47905, United States

Hours

Reviews

4.1
792 reviews
5 stars
379
4 stars
222
3 stars
104
2 stars
33
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, especially at the drive-thru, with some experiencing rude staff interactions.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold or old fries and sandwiches lacking sufficient meat.

AI Ordering Concerns

The introduction of AI in the drive-thru received mixed reviews, with some customers frustrated by its inefficiency and others appreciating its accuracy.

Cleanliness and Maintenance

Several customers noted that the restaurant appeared dirty or in need of renovations, impacting their overall experience.

Positive Experiences

Despite the issues, some customers praised the friendly staff and enjoyed their meals, highlighting good service during certain visits.
  • AA
    Ashley
    Dec 14, 2025
    1.0
    Made eye contact & ignored me in the driveway for 15 minutes before I gave up. I did show up 40 minutes before closing so its probably not a regular issue.
  • AT
    Adrian Terry
    Dec 5, 2025
    3.0
    Just the typical arbys experience. Downfall part was they stopped the steak nugget bowl which wasnt bad but didn't take it off their menu and not able to order it so was let down.
  • DK
    Don Kudrak
    Nov 24, 2025
    5.0
    Came through with a coupon on 11-14 at 3:09 pm. Ordering was smooth, quick and efficient. That drive-thru lane sucks but it's been that way forever. Jennifer was working the window and everything was great. Very hot sandwiches, drink accurate, and fast and friendly. She's the best (always has been) and this was a perfect visit. Thanks for that.
  • RS
    Richard Studebaker
    Nov 5, 2025
    2.0
    We waited in drive through for 15 minutes and the second time they got the order all screwed up.
  • CO
    Carol Ottinger
    Jul 29, 2025
    1.0
    The cheesecake sandwich was awful,no taste just alot of cheese, I
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