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Always good service at the sycamore mcdonalds able to get on wifi easily
NS
Neil Sunday
Mar 12, 2026
1.0
Wrong wrong wrong every single time I use the drive through the order is wrong. They have got to be doing it on purpose because nobody can actually be that stupid
MO
Marcus Owens
Mar 11, 2026
1.0
I don’t really do reviews, but I’ve had the worst service from this McDonalds! I get better service from the McDonalds on the east side of Indianapolis and that’s saying a lot . I only ordered three items a bacon, egg and cheese biscuit a bacon, egg and cheese Mc griddle and a hash brown and when I get to the window I get told to pull forward for three items…. There was a moderate amount of people there so I understood and went ahead and moved forward to park. But what I didn’t know is that I would then be waiting 25 minutes to receive three items and already being upset with that I return back to work behind now on my schedule to then notice I received the wrong egg on my sandwich. I ordered a bacon egg and cheese Mc griddle and never did I ask for a substitute but instead got a round egg on it that tasted terrible. I typically only go to the Markland McDonald’s because this one on Sycamore even though I live near It, I just have always had worst experiences there. I guess it was my mistake for giving it another chance.
WB
Whittney Bonner
Feb 23, 2026
1.0
Posting for my mom ⬇️
Contact mcdonalds corporate office:
Complaint:
Manager: Brianna
Location: sycamore in Kokomo, IN
Date: Sunday, Feb. 22nd
Time: approx. 2:15pm
Problem: RUDE MANAGER and Multiple issues with this location..I AM FED UP!
Asked to pull up because food was not ready. All I had was a happy meal and 6 piece nugget. Waited way too long and it was obvious i was forgotten. (others everywhere around me who were waiting even after me were getting food)
I Called in to store. Brianna (nasty attitude) answered and was very short with me when I asked about checking on my order. (I inquired respectfully about my order)
After still waiting, I called a 2nd time (Brianna answered) I asked for money back or food right away. She told me I could only get it back if I came in. (No apology...NOTHING) SHE SAID OR I could choose to keep waiting. I told her I have never had to do that before if I needed refund and that I had a toddler in car and weather was bad. I told her i was the one inconvenienced. She got very nasty and basically said too bad (not those words but she did not seem sorry for what i was dealing with. Then HUNG UP ON ME while I was still trying to talk.
Called a third time..this time is called right back... and A different manager answered.... not sure who it was but she was very nice and understanding. Reassured me that the behavior from BRIANNA was unacceptable. I explained what happened and she said she would be happy to get my food or give me my money. She encouraged me to call corporate and proceeded to tell me that there have been many complaints with MISS BRIANNA the manager who was on duty with how she talks to customers. This is not FIRST TIME I have had to call in to the store because my order was forgotten. I am FED UP with this location and the inconsistency with completing orders to satisfactory. This is the worst with RUDENESS. I do not want any employee to lose a job, but I will not tolerate another altercation with Brianna. I suggest she go thru training as a manager on how to speak to customers...especially when the store was at fault.
Please contact me about how this problem will be dealt with!
Thanks, Mrs. Sutton
Super upset and Loyal customer!
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