Jack's Donuts provides hand-crafted, made fresh daily, donuts (YUM), specialty roasted coffees, and ice cream in Kokomo, Indiana. Since 1961 our donut shop in Kokomo uses family recipes with the highest quality ingredients to make the best donuts around. Our donut selection includes filled, rolls, cake, sticks, and glazed donuts. Our donuts are made fresh in-house daily, and our ice cream is hand-dipped! Stop by our Kokomo location today for a tasty treat and some freshly brewed coffee. Or give us a call to place an order for takeout. We do large or any size orders.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.