Service Speed
Many customers reported long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food quality, leading to customer dissatisfaction.
Staff Attitude
While some customers praised friendly staff, many others noted a lack of care and professionalism among employees, particularly during busy times.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Management Issues
Customers expressed concerns about poor management and organization, with reports of unprofessional behavior from managers and staff.