Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Kokomo Subway® Restaurant at 1714 E Markland Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported poor service, with staff being rude, unprofessional, and uninterested in customer satisfaction.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, especially with mobile and drive-thru orders, leading to frustration among customers.
Food Quality
Several customers complained about the quality of the food, including stale bread and poorly made sandwiches.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and a lack of proper maintenance in the dining area.
Staff Performance
Feedback was mixed regarding staff performance; while some employees received praise for their friendliness and efficiency, others were criticized for their lack of professionalism and skill.
KH
Keagan Haworth
Nov 9, 2025
1.0
Rolled into the drive through at 8:50, waited a half hour for two sandwiches. The girl working the window didn’t say a single word to me beyond “thanks” at the very end. After we got home, I realized this woman absolutely decimated my sandwich. Flatbread cut the long way. Why? what compels someone to look at a messy sandwich and say “this just isn’t messy enough.”? $30 for two sandwiches and i have to eat mine with a fork lmao.
I’m aware this is a first world complaint, but 30 minutes for $30, the worker treating me like i ruined her night despite us being the only customers, and my sandwich being ruined is crazy. Avoid this location, but if you must, for the love of god don’t go through the drive through at night.
JJ
Jordan
Oct 29, 2025
1.0
I never make complaints, but I am so frustrated with my order today. I placed a mobile order for a footlong sub and a mini kids sub. When I got there to pick up my order, I had to have them remake one sandwich because instead of a footlong, they gave me two minis. When I brought it to their attention, Jen the girl who I WATCHED make my sandwich wrong the first time (didn’t know it was mine at the moment since it wasn’t what I ordered) yelled at the other employee, Thomas, and told him he did it wrong which was just completely unprofessional. We got our fixed sandwich and went home. When I opened the mini kids sub, they had made it completely incorrect as well. I ordered a turkey sub w/ mayo and mustard. They made it with salami and pepperoni instead. So we had to GO BACK and have them fix that one too! Thomas, thankfully did make up for it by remaking the mini sub as a footlong, giving us an extra applesauce, and throwing in a free cookie. So really, go Thomas!!! Thomas alone gets 5 stars for the good customer service. But Jen completely made the order wrong with the receipt literally right in front of her face telling her what to put on it. Then she blatantly blamed Thomas when he never even touched the order until he fixed it after we came back. So really, this bad review is solely because of her poor service. Literally the most basic part of the job — reading the receipt correctly and making the order as it says — could not be completed correctly by her. I’ve never had SUCH an issue with an order anywhere ever. I will not be returning to this location.
Oh and one last note — the sandwich Jen did make me after she had to fix it was layered poorly so the whole sandwich was falling apart as I tried to eat and it was greatly lacking in the condiments I put on. The condiments felt more like a thought on the sandwich rather than an actual ingredient.
MH
Mindy Hall
Oct 18, 2025
5.0
Thomas was GREAT, y’all give that man a raise.
MF
Mackenzie Freshour
Oct 6, 2025
1.0
The employees didn’t know what they were doing. The one girl mid order walked away from us no where to be found and then came back and didn’t even wash her hands just put gloves on. The other older lady was ringing us up and didn’t even know what she was doing. They were out of bread options. No ice for there drinks and the manager was just sitting in the lobby not offering help. I spent 61$ on 3 sandwich’s 5 chips and drinks. Our experience was terrible and we won’t be back. Also super hot in there no ac
TS
Tanu Saini
Sep 4, 2025
1.0
The main motive to leave a review is that the workers are not interested in customer service specifically the opening staff
The Subway restaurant is located at 1714 E Markland Ave, Howard, Kokomo, IN 46902, United States.
What are the operating hours for Subway at 1714 E Markland Ave?
Subway at 1714 E Markland Ave is open daily from 9:00 AM to 10:00 PM. On December 24, it closes early at 6:00 PM, and it is closed on November 27 and December 25 for holidays.
Does Subway offer delivery or pickup services?
Yes, Subway offers both curbside pickup and delivery services for customer convenience.
Can I dine in at the Subway at 1714 E Markland Ave?
Yes, this Subway location serves dine-in customers and also has a drive-through for added convenience.
Does this Subway location offer catering services?
Yes, catering services are available at this Subway restaurant.
What meals are served at the Subway restaurant?
Subway at 1714 E Markland Ave serves breakfast, lunch, and dinner.
Where can I view the menu and place an order for this Subway?
You can view the menu and place an order online at https://subway.com/en-us/restaurant/857-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=857&utm_campaign=evergreen-2020.
What other fast food restaurants are near Subway at 1714 E Markland Ave?
Nearby fast food options include Qdoba Mexican Grill, Long John Silver's, Raising Cane's, Arby's, McDonald's, Burger King, and Waffle House.
Are there any nearby banks or financial services near Subway at 1714 E Markland Ave?
Yes, STAR Financial Bank - Orbi is located nearby and can assist with banking and mortgage needs.
What nearby amenities can customers visit before or after their meal at Subway?
Customers can visit local shops like Cashland for retail and check cashing services, Pet Supplies Plus for pet needs, or get their vehicle serviced at Midas automotive repair nearby.